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Why I’m going to give Google Buzz time

Thursday, February 11th, 2010

While I’ve been busy covering millions of dollars in budget cuts this week, otherwise known as doing my day job, the Internet has been abuzz itself, over Google Buzz. (Apologies for the pun.)

I haven’t had time to thoroughly check it out, but most of the posts from my network so far have gone something like this: “I am so uninterested in Google Buzz. I ALREADY HAVE TWITTER.” (That was my friend Kate’s buzz, which spurred a conversation that in turn has spurred this blog post.)

One of our mutual friends, Ben, replied to Kate’s post questioning the purpose of “making a crappy version of something that already exists.”

That is a valid point, but only to an extent. And I think it overlooks something that is fundamental not only on the Internet but in the world, at least the capitalistic system that governs most of the world we live in. That is, if you weren’t constantly improving on something that’s already been invented, then we’d all still be riding around in Model T’s. We’d have no cell phones. We’d have no iPhone or any iPhone competitors. That isn’t to say all these inventions were crappy revisions (obviously they weren’t), but it probably depends who you ask and on which features you measure.

And to bring it back more precisely to the Internet, as I did in my reply to Ben:

Ben by your same logic, however, the world wouldn’t have Facebook. Think about it, there was already MySpace for connecting with your friends. Or continue that logic to pre-MySpace… we’d all still be stuck on Friendster. Also, they’d never have invented GMail, because Yahoo and Microsoft beat them to the free Web mail game.

I don’t think this is a crappy version of Twitter. I don’t think Buzz is a game changer, not yet. But it has potential to do things that other social networks don’t, with the added benefit that it’s built into much of your existing network. Give it some time to grow. Everything is always hyped up or shouted down when first introduced. I still don’t “get” Google Wave. It’s stupid to me. But I’m testing it to see what it becomes. I did the same with Twitter and Facebook, which I stuck with, and plenty of other things that I didn’t.

I am probably much more early adopter than the majority of Web users. That’s why I was on Twitter 2.5 years before my company started seriously talking about social media (i.e. now). That’s why I’ve at least tested the waters of everything from FriendFeed to Tumblr to Four Square to Google Wave to Yelp to … a multitude of other lesser known sites. I don’t use those sites on a regular basis, but I have a presence there and know how they work and why they don’t work for me.

Part of being on the Internet, especially in an industry like media where the Internet and its tools are so vital, is learning to evolve with it. You can’t evolve if you dismiss every new potential tool as stupid because it does something some other product already does in a different (or even similar) way. If it’s a worthwhile tool, people will migrate toward it (e.g. MySpace to Facebook exodus) or the other tool will evolve itself to better compete (e.g. Yahoo Mail today is better than it was before GMail, though still not as good in my opinion).

So, yes, I think the buzz about Buzz is a bit much until we see how useful it actually proves to be. (Sorry that’s the second pun!) And yes, there are some valid concerns:

  • Do I really want my e-mail network to suddenly become my social network, particularly when there’s danger that my social circle and work circle don’t — and shouldn’t — overlap?
  • Do I want my flooded inbox gushing with trivial status updates from that collective network? (I already fixed this.)
  • Given my limited time in a day, how many social networks can I realistically engage in meaningfully? Does the world really need Buzz, or are we all stretched enough on existing sites?
  • How much of my online life am I truly willing to cede to Google, as it moves increasingly toward becoming Googlezon?

But I’m going to be playing around with it and at least giving it a spin to see if it really is worthy. Right now, I’ve already identified several things I like and several I don’t. But I could say just as much of any Web site, including Twitter and Facebook. So my verdict for now is it has potential. And that alone means it’s worth serious consideration.

Who really loses in a News Corp./Bing deal?

Tuesday, November 24th, 2009

I’m not a business person. That’s obvious. But I’ve read recently about how News Corp./Rubert Murdoch are in talks with Microsoft to have the new Bing search engine be its sole way of searching for content from the Wall Street Journal etc. Here’s the most recent Business Week article for a summary.

What’s so silly about this arrangement is I doubt it will hurt Google. But it’s almost certain to be bad for the WSJ.

Here’s my non-MBA-holding thought that seems to be overlooked: Most people who find news through Google are looking not for news from a certain outlet but for news on a certain event/topic. If I knew which outlet I wanted to read already, I would go to that Web site directly. Instead, I’m surveying the field of all or most possible news stories to decide which to glance at and how deeply I want to drink on that topic.

Partnering with a lesser-used search engine is only going to remove News Corp. holdings from the well of stories I might otherwise read. It’s not going to get me to switch to a new search platform just so I can read those stories. Sorry.

I think if, as the business week article mentions, more news companies formed alliances this might be harder to stand my ground. Certainly my survey would be less complete. But it would be kind of like the old XM vs. Sirius debate. (Only a Microsoft/Google merger is, um, not gonna happen.) You want to listen to something on both but you have to pick one or choose both, which would be inefficient. I don’t think I’d search for “explosion & Indiana” in both engines, for example. And I’m pretty well set in my ways using Google. Its dominance in the search marketplace tells me I’m far from alone. Therefore, I think it’d hurt the news providers switching to Bing more than it’d hurt or help either search engine. One bonus, however, is it would help other news outlets rank higher on Google with one of the biggest papers out of the way.

What I’ve learned two months into a 10-month series

Wednesday, September 30th, 2009

You know it’s bad when even your boyfriend, who is not a journalist, keeps telling you that you need to update your blog. My last update was the end of July, so I didn’t want September to slip completely by, as August did, without any updates.

I also want to update everyone on the series I wrote about before the school year began and sent me into a crazy-busy tailspin.

As I previously wrote about, I began in August the first part of a 10-month series. The series is basically a year in the life of a local elementary school on the brink (it was then at least…) of restructuring because of No Child Left Behind. The idea was and is to go inside and spend time at a “failing school” to see what takes place in the classroom, on the playground, in the office, at the homes, etc. and examine why this school is in the position it is and what we can learn from it. It’s a comprehensive look at all the different factors that come into play, each month focusing on a different facet.

The August package was setting up the series, explaining all of the changes this year, introducing some key players and terms and spelling out why we are focusing on this one elementary all year. The second part, in September, was a look at the make-up and motivations of the teaching staff, with a look at how much researchers say those teachers matter to the kids success. The October story, which I’m just beginning now, is a look at the families that make up the high-poverty, highly transient population of the school.

Miller series part 1, August 2009. Miller series part 2, September 2009.

You know what they say about the best laid plans, right? I began work on developing and pitching this story and getting the permissions I needed during my second furlough in May. It took all summer to plan and prepare. And four days before the first story ran the school district dropped a bomb shell: The school’s changes — including an eleventh-hour agreement with the teachers union to extend the school day and year — were enough to constitute restructuring per the Department of Ed. It doesn’t have to worry about closing or replacing staff or hiring private management. That is great news for the school. But it meant a last-minute rewrite and refocus that was not at all fun.

The initial premise of my first version of the August story was essentially that this year was the last great effort to save the school. Once that news broke on Thursday afternoon, I had to not only write a story for online and then Friday’s paper. But I also had to completely start over on the mainbar of my Sunday package. Oh yeah, and Friday morning I had to work the 6 a.m. cops shift, which kept me plenty busy besides finishing that rewrite! It was a great exercise in Plan B and not cracking under pressure. I remember several people coming to me and saying, “I’m sorry about your series…” because they thought I’d give up on it since the premise had shifted. Not at all! The topics I and my editors identified are still important, and whether this school has “restructured” or faced the possibility doesn’t diminish what those areas can tell us not only about our community but about other schools that could reach this fate in the coming years.

Overall, the experience to date has been fascinating and frustrating.

I have absolutely enjoyed the hours I’ve sat in classrooms at the school just observing. Sometimes it’s entertaining and sometimes it’s heart-breaking. I’ve never been a teacher and don’t have the patience to become one, but these sessions have helped give me a glimpse of what exactly goes on in different classrooms and different types of classrooms. It’s been great really getting to talk to staff members and parents on a level I’ve never been able to reach before. It’s funny because the week before the second part ran, I spent nearly the whole school day there several days. A few of the teachers even asked when they were going to start paying me to be there since I was there so much.

Probably the greatest part so far has been the community feedback. In the months leading up to my series, I was writing a lot about the school because it was facing this major dilemma. And people were weighing in, not always constructively, with their opinions. Since the series started running, the discourse I’ve heard both personally and through letters to the editor and even story chat comments seems to be much more proactive. It makes me feel this is helping people understand what is happening (and has happened) and why it matters. Two weeks ago, I was covering a school board presentation at another local district. After the meeting, I was talking to some parents when another man came from across the auditorium and interrupted us to tell me, “I’ve been living here for decades, and you are the best education reporter we’ve ever had.” He specifically cited the first part of the series and said it laid out so clearly the issue that he felt he finally understood. What more could you hope for?

It’s been frustrating, however, because as much as I’ve been able to do, I don’t feel it’s been enough. I knew going into the school year this was going to be an “in addition to” project. That is this package is in addition to everything else I have to do to continue to be the best source of education news in our community. I knew that we were short staffed as it was. But it has been difficult to make this project a priority when the daily paper also needs fed and when there are dozens of other interesting stories I want to tell. Because while this is interesting, there are only 315 students at the school out of 20,000+ in the entire county.

It’s also been both helpful and frustrating working with the photographer on this series. It’s the first time either of us has really latched on to a major project. We’re both young and have lots of ideas but not a lot of time. Bouncing ideas off each other has been helpful, but sometimes we’ve snagged between working out vision out with our schedules. Sometimes it’s been from lack of communication between us or from us to the editors. We’re getting better, and I’m thankful to have her thinking about this as well. She has a multimedia background, so she’s done some video and is continuing that. This package, to date, hasn’t had as much multimedia as I’d like for the same reason I haven’t done as much as I want period: time. Our paper is ~40K circulation. We don’t have a large staff, which means we don’t have time to drop the ball on other things. My priority has been on finding and telling the stories (each package has been the front-page plus a spread inside on two pages), and time hasn’t allowed as much alternative story telling as I’d like. While my editors have been relatively gracious as my deadline approaches, I personally still worry about my time. Finding the time and carving it out to do this package right has definitely been my biggest challenge to date. I’m still struggling with it, but I’m getting better.

That last sentence is important: I am getting better. I am already a better reporter than I was two months ago when this began. One of the reasons I wanted to do this series was it is an opportunity to grow professionally. Not many people get the chance to do a story like this, whether for lack of ambition, buy-in from their editors or access to their sources. I am fortunate I am in a position to be able to tell theses stories. It has challenged me to improve my reporting, my research and my writing. I know, as the year continues, I’ll grow even more.

You can read and see what we’ve already produced and follow the series throughout the year: http://jconline.com/miller (The presentation leaves A LOT to be desired. But we’re stuck with this template, and yeah, it’s frustrating. But I’m trying to focus on things I actually can change.)

I’m still excited about what’s ahead. Glad to be one-fifth finished, but looking forward to more stories to come. If you have any feedback or ideas, definitely share them.

Embarking on a 10-month project *gulp*

Sunday, July 26th, 2009

On Friday, my editor, the projects editor and I finally finished developing the budget for a story I first pitched in May. Yes, it’s almost August.

But this isn’t just any story. I’m more excited about this story, or rather the series of stories, than I have ever been about a story and than I probably should be. Not that two years and seven months working professionally is a huge range to draw from, but this will be the biggest story of my career to date. Maybe ever?

And it wasn’t until I was staring at the wall of white board on Friday, every inch filled with the topics I will pursue, the people I will seek out, the issues I’ll explore… Even after months of pitching it, developing a list of topics I wanted to hit on, getting the support of my editors and the permission of the school and district, it wasn’t until I saw the wall of work ahead of me that it hit me how ambitious the undertaking is. How crazy I must be to think I can pull it off. And how accomplished I will feel when I do. And mostly, how powerful the story will be when it’s all in place.

I’m going to be doing a 10-month series. An entire school year, August through May. Each month, I will write a Sunday package on a different but related angle, with different vignettes and issues. I’m not posting the topic/theme just yet as we’re still working out details, but I’ll post about it when the first package runs Aug. 16.

I won’t have the luxury many people have had — in the past or at larger papers — when taking on projects of this scale. I work at a community daily with fewer than a dozen local reporters. I have a beat to cover, with more than two dozen school districts and hundreds of schools full of stories for me tell. I will still be at every school board meeting I’d normally attend. I’ll still write a weekly Schools Page and maintain my School Notebook blog. I will still cover test scores, graduation rates, announcements, accomplishments, features, breaking news and any other schools-related items. I knew that going in. That’s part of why we’ve structured the stories to fit into monthly chunks. They can see fruits of my labor throughout the year. And I don’t drop the ball on the beat I’ve spent more than two and a half years building.

I also have to do it not knowing what the next 10 months holds for the newspaper business or my own newsroom. Just since I first came up with the idea, I’ve been on a one week furlough and through one round of layoffs. (Obviously, I wasn’t laid off.) Both those events made me question whether it was prudent to launch into something as ambitious as what I’ve proposed and what now is weeks from coming to fruition. I’m embarking on a long journey. I don’t think when I first came here, I even expected to still be here today, let alone committing to at least another school year and likely much more. But this is the type of thing journalists live for. I’m going to a tell a story that’s never been told before, that shows my community the consequences of the choices we’ve made and the policies we’ve instituted, that shines a spotlight on an overlooked but looked-down-upon place to see why it matters, what everyone can learn and what they can do about it. Those are the types of stories that make people worry newspapers will go away. Yes, it’s scary to launch into something like this not knowing. But if you spend your life afraid to overstep your comfort zone, or looking over your shoulder worried it’s not worth the effort, you’ll never accomplish anything. At some point, you have to just jump and trust it will work out.

So, I wanted to document my excitement now.

I also was hoping that maybe some of the more experienced reporters and editors who stumble on it will give me some tips. I have, needless to say, never done anything of this scope. I’m on vacation this week (my 24th birthday is Wednesday!), and during that time I’m going to be putting a lot of thought into how I’ll organize my days and my notes as I proceed through 10-months of reporting. So I figured now would be a good time to solicit any tips from the veterans out there.

A pun-filled story that was a bit too “well done”

Thursday, July 9th, 2009

I meant to post on this weeks ago when this story first aired on the local TV station, but I got busy and forgot. I was reminded of it again today and since I’m off work today (I’m working Saturday and avoiding the newsroom so if there are any lay offs today there I’m not witness) I thought I’d share my ROTFLMAO moment now. It’s still funny.

The reason I want to share this is its over-the-top, pun-filled groan-inducing writing. I have never seen so many puns in one story before, waaay too many not to be intentional. And the reporter says them (you can watch the video) without even cracking a grin and acknowledging the absurdity.

The story is about how bakeries are coping with the economic downturn. A hint at what’s to come: The title is Bakeries rise in the recession. Subhead: Pastry chefs whipping up dollars.

At the risk of copyright infringement, I’m not going to copy and paste but instead link to the entire story. (For any professors/readers who come across this post after the story has been killed out of the system, I did save a copy if you’re interested it.)

But I am going to bold and bullet each of the bakery-related puns/cliches I could spot.

  • … one type of business is rising to the top
  • whip up dollars
  • … just scraping by
  • … earning money during the recession is frosting on the cake
  • … Quality takes the cake
  • … Creativity is O’Rear’s special spice
  • … is mixing it up
  • … share their secret success ingredient
  • … with a sour economy, there’s a demand for something sweet
  • … each cook up a variety

With the title and subhead, that amounts to a dozen (not a bakers dozen, but close) in one 340 word story. Check out the story and see if I missed any. And comment to tell me what you think. Am I overly critical? I realize it’s not a story about murder or anything, but just seems a bit silly to see a professional organization producing stuff like this.

A list of 100+ education reporters on Twitter

Tuesday, July 7th, 2009

For months, I’ve had in mind finding all my education reporter peers across the country on Twitter. I decided this afternoon it was time to finally put together what I’ve gathered and to see how many more I could find. What follows is a somewhat comprehensive list of education reporters on Twitter. I say somewhat because there are a few exceptions:

  • Anyone who hasn’t updated in 2009. For all I know they’ve been laid off/fired/quit/changed beats/etc. and abandoned the Twitter account. Who wants to follow someone who hasn’t updated in seven-plus months anyway?
  • Anyone with protected updates. I can’t tell when the last update was. Besides, it’s obviously a private feed not about advancing their work if they’re not letting the world see. That’s fine, but not really useful to this purpose.
  • Anyone who doesn’t state they are an education reporter in their bio. In some cases, I know the person so I included them anyway. But mostly, there really isn’t a good way to find someone who doesn’t put this in the bio short of cross-referencing staff lists with Twitter, which isn’t worth my time.
  • Also excluded were group/organization Twitter accounts and those for an agency not a news organization.

It sounds like a lot of exclusions, but they didn’t add up to many of the ones I actually was able to find.

Aside from suggestions by my own followers, I compiled this list largely by scanning the search results on site:twitter.com “education reporter”. I have updated this list to include individuals who identified themselves as belonging here.

So what is the purpose of spending several hours on my day off putting this together? Honestly, it was kind of selfish. I think it’s interesting to see what other peers on this beat are covering. In many cases, we’re writing about the same things. We struggle with the same FOIA-ignorant officials and try to wrap our heads around similarly incomprehensible state test data. And I figured extending my own network to include more of those folks could help me with ideas, trends to look into, and just some camaraderie.

Oh yeah, and I was curious how these people were managing their Twitter feeds and whether I shouldn’t modify my own tack. (For those who don’t follow me @meranduh, I tend to veer from posting about mundane or insightful thoughts on current stories/meetings/topics to the strange things I see on the streets of Lafayette to pictures of my nephew to details of my mundane days.) Unsurprisingly, there was wide variance in how reporters handled their Twitter account. Some were just an RSS feed or a list of links. Some didn’t include a single education-related post. Some had few posts of any type. Some included lots of links to their sites, and some offered none. All of them used real names, if not in the username (which many did) then in the name field. Most identified their news organization, but many left off the URL or their own site’s link. Many were like mine, a mix of the biz and life. Others were clearly representing their company as part of the overall brand. I even came across one that had both a personal and business Twitter account. The takeaway? There’s no right way to Tweet your beat, but there are lots of different ways to do so.

One more unrelated trend I noticed: We all stink at coming up with original beat blog names. Every one linked from a Twitter profile (my own included) is some cliche/pun on something school related. Not that it matters, but it amused me.

OK, so behind the cut is a location-based list of the 120+ education reporters I found on Twitter. (I realize the link still says 90, but so many people had already linked it, I changed the title but not the link.) Location is by state/country, and then it’s alphabetical by username. Also, if the user didn’t provide a link to a resume/site/employer, I tried to provide a link to the organization where he or she works. Finally, if I added other details to fill out a lacking profile, I italicized that change.

If I missed you or your education reporter, send me a message @meranduh and let me know.
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Awards, external praise don’t motivate me

Saturday, June 27th, 2009

So, today I have resolved to go back through all the stories (or at least the headlines of the stories) I wrote during the past year to see if any of them are worth putting up for my paper to submit to the state press association contest.

I usually don’t do this. And this year, as in the past, I had resolved to ignore such contests. But my editor sent about three reminders to local reporters, and then, before I left Friday, he made another pitch to us to get him our suggestions. I figured, whatever. If nothing else, I should pause to reflect on this past years work?

My issue with such contests goes deep. I’ve never entered my work in any, and any awards I have won have been the result of other people submitting it. I think it’s great some people use these contests as a way of setting a goal for their work. And I can see why people get a high from winning them.

I am just not motivated by external praise. Sure it’s nice to win, but I never have been that disappointed when I didn’t or overwhelmed with pride when I did. I trace this to childhood: I was always one of the top in my class, super involved in everything and a hard worker. I received a lot of certificates and awards throughout the years. I haven’t kept a single trophy or certificate. If you asked me, I would have to do a great deal of searching just to produce my high school diploma or college degree. I think they are stashed in a bin in a storage unit back in Ohio.

As far as my work today, I don’t need validation from a panel of judges sifting through hundreds or thousands of other peoples’ best work in hopes they find my gem. Besides even if they do, it’s probably one of a hundred gems they’ll award. Few prizes, especially ones a person in my spot could hope to compete for, are really that “special.” I mean, the Pulitzer is one thing, but a regional award? Think about it, there are four different circulation size contests in my state, and a dozen-plus categories for each. Multiply that by 50 states, and soon the certificate seems even less special. Besides, a community-serving story’s value is not diminished by not winning a Pulitzer or other award. Great journalism doesn’t need a gold star to be great.

I get enough positive feedback from the community I cover to know I’m doing OK. This week I received two phone calls, two e-mails and one thank-you card, each thanking or commending me for stories. I care a lot more that my community finds my stories relevant and helpful than a panel of strangers who don’t understand where my work fits in here. Maybe our community is better about contacting reporters than most, but I feel my work is appreciated by the community.

It often seems awards are a crap shoot. I often see “award-winning” stories/packages/Web sites highlighted that are not that impressive or even that good. (Maybe that’s because the definition of award-winning is so broad, see my comment on the number of awards.) I find myself wondering if all the entries were not great so they picked the best of the discard pile or if my taste is just way off. I always decide I just must not have the same vision. All the more reason to not enter contests: I hear enough from my community to know I’m on the right track, which means my vision might not line up with contest judges but it does with my readers.

Finally, I’m my own biggest critic. When I read old stories, and often when I read stories in that day’s paper, instead of thinking about the Sunday enterprise I worked very hard on, “I love this story,” I think, “I should have…” I don’t know if others feel that way. But it’s always been a challenge for me. When I was job hunting, I struggled picking clips to send. I knew I was at least as good as other kids at my school, but when I looked at what I’d written I couldn’t find seven stories I loved. Even today, when I have a far greater stack of stories to choose from, I don’t know if I could find seven I loved. It’s not that I’m a bad journalist. I have room to grow. But I think I’m good, especially given my age, my resources and my amount of output. But I am hypercritical. I can always find some quote I wish I’d left out, some angle I wish I’d over- or underplayed or some paragraph break I’d reconsider (this is especially true if bad editing ruined it for me). So it’s hard for me to even find stories I think are good enough — even if judged against a stack of similar also-rans — to bother entering in contests.

As I said before, I don’t object to people who thrive on such competition. Sure, it’s nice to earn some cash or even some solicited praise. Removing myself from the competition probably does those who thrive a favor. Fewer entries means better odds. They should thank me. ;) The bottom line, for me, though, is I get enough of a high out of knowing I worked hard and did a service to my community. I guess I’m one of the lucky folks who doesn’t need much more.

But I realize it’s not about me. So I’m going through the 534 stories that carried my byline or tagline over the past 12 months to see if any of them are worth considering. Whether I find awards validating or not, they reflect well on my bosses and my paper. Even if I don’t care, they do.

Indy Star’s ‘info stream’ like friendfeed for its reporters

Wednesday, June 10th, 2009

I just came across an interesting feature that I think is new, or at least new to me, on the Indy Star site.

Scanning the education section of the site, I noticed under the refers to education reporter Andy Gammill’s blog and twitter there was a new link: “Andy’s info stream.” I think it’s new because I look at this page almost daily (Indy is the largest paper in the state and the J&C’s sister paper), and I have never noticed it before.

This is what I found when I clicked the link:
indystar reporter info stream

Pretty cool if you’re interested in what the reporter is writing, reading, working on, blogging about, twittering about, etc.

I tried to find similar pages for other reporters on the site, but I didn’t see any even for other blogging & twittering reporters, like their politics columnist Matthew Tully. A quick Google search turned up a page for racing reporter Curt Cavin and music reporter David Lindquist. Lindquist’s list even includes recently played tracks from last.fm, which seems like a neat addition for his beat.

Other papers have pages set up about the reporter, with links to recent bylines, etc. But this is the first I’ve come across that compiles essentially everything that reporter is already doing and puts it together on one page. You can even subscribe to that reporter’s info stream. It reminds me a lot of friendfeed, where the reporters could pick what they want added (i.e. their blog, twitter, bookmarks, music, etc.). Except it’s sleeker and it’s hosted on the news organization’s site.

As a reader, I find this information fascinating. At least for Andy’s stream because he covers the same topic as me and often writes about things I’m also writing about. I already subscribe to his blog and follow him on Twitter, but for readers who don’t want the hassle of subscribing and belonging to tons of services or who just want a clean interface to quickly see what the local reporter is doing, this could be a cool tool. And once the widget (as this appears to be) is set up, it’s not like it takes a lot of work to keep fresh. The reporter is already producing the content to go there daily.

On the other hand, I can see how some reporters would be apprehensive about a feature like this. Most print reporters I know (columnists excluded) didn’t get into this business to be a personality, which is what this feature kind of creates. And even if all the feed pulls in is information you’re already posting, I could see their unease at their online life being aggregated like this for every reader. However, because I think the news train is headed in the opposite direction of such reporters — who are also the hold outs refusing to see the utility of blogging and twittering or trying such tools for their beats — I don’t feel bad for them.

In my case, all this information is already out there. It’s already mostly streamed on friendfeed, Facebook and Twitter. So I think this feature is pretty cool. It will be even cooler when they get a list of all the reporters posted. It also would be great if you could pick which of those reporters streams you wanted to have all appear in one mega info stream (like the people you follow on Twitter — I could pick the education and politics people but leave the sports folks behind), or if you could see what everyone at the Star is saying/reading/blogging all in one time line (like the public time line on Twitter). It might be pretty telling about the organization en masse.

A few tips on outlining stories

Sunday, June 7th, 2009

For most daily stories, the time it would take me to outline the article isn’t worth it. I can write about a crash, a fire, a school board meeting without really thinking through the direction I want to head: Start with what happened, and it gets less important from there.

But I also write a lot of daily enterprise. When I’m working on these stories, I’ve found having a direction saves me time. It’s worth the five minutes to outline a story if it saves me 20 minutes of trying to just get started. The usefulness of outlining stories is almost directly related to the length of time I’ve been reporting and how much information I’ve gathered.

Sometimes, a story just comes to me and flows without much effort. Other times, I’ve reported so much I’m overwhelmed by everything I’ve gathered. Deciding what to include, or not include, and what I need to do more research on, and then, how to arrange all of that information can put me at a deadlock, as I was on Friday, when I was writing two A1 stories for the weekend papers and had been working on one for an hour but had just two paragraphs written.

I’ve talked to my editor before about this, and he suggested the way he writes is to do each chunk as he reports it. That’s a great idea. I’ve tried it — with limited success. I know some reporters have to have the perfect lede before they write the second paragraph. I can write a bad lede just to get me started and come back when the first draft is done. My problem is I need to be able to see where it’s going before I start writing. I need to have everything reported and ready to be compiled. That’s why outlining a story works for me.

On Friday, in an effort to get the stories written, did just that. I posted a picture of my “outline” on Twitter. Kate Martin commented on it, which made me realize, this might be a method worth sharing with the wider community.

story outline

I don’t know if I originally saw this outlining method somewhere or invented it out of necessity (or genius?). But I do know, it’s effective. Here’s how it works:

  1. Gather all the story notes. I flip to the pages in my notebook(s) if they’re written or print the document off the computer if they’re typed or transcribed.

  2. Highlight the facts you want to include. I also highlight and star the quotes I like. I use different color highlighters for each person/source to make it easy to identify quickly who is speaking and where the info came from.
  3. Write each of those ideas/facts/quotes on a Post-it. I don’t write the whole thing out just the general point and who said it/where it came from so I know where to quickly find it in my notes. (Remember, those are color coded.) You also could probably just as easily do this on the computer, in a Google Notebook like program. But I find taking a break from staring at the screen helps me process the information better. Note: I cut up a regular size Post-it into about four flags each to be less wasteful. I’m actually not wasting office supplies anyway. I usually buy my own Post-it notes because I don’t like the plain-vanilla yellow in that shot.
  4. Group related topics/information/quotes together. I usually do this on my desk, or if your desk isn’t cleared enough, a sheet of paper works well. Usually at this stage, I can eliminate duplicate or tangential information pretty quickly: I can tell the areas I have the most information on and those I don’t have enough. If I don’t have enough and it’s important, I know it’s time to do some follow-up reporting.
  5. Within the group, arrange the information. This is what my boss does when he writes chunks. You’re just putting the information together in a logical sequence, and again cutting things that don’t fit or need to be there.
  6. Arrange the groups. At this point, I pull out the anecdote or fact I want to lead with and/or those I want to end the story with. (In my example above, I had just written a place-holder “Lead ???” at first because I didn’t know yet how to start.) Then, I put each group down in a sequence that makes sense for the direction of the story.
  7. Re-arrange the groups or the facts within the group. I add back in anything I took out that feels like it’s missing. Or I take out anything that feels unnecessary. This is the entire point of using Post-its, which you can quickly and easily reconfigure.
  8. Write. Organizing the story was the hard part, so once I have that figured out, I can just write through by filling out the full quotes and facts I abbreviated on my Post-it notes.
  9. Read and rewrite. Once the story is written, I go back through at least once more. Read it, proof it, clean it up, double check the names and numbers, clarify anything that needs more explanation.
  10. File the story. And move on to the inevitable next story.

After I outlined my story Friday, I finished writing all 23 inches in 20 minutes.

Do you have any suggestions to improve my method? Or better tips to try to improve organization/writing? Let me know. I’m definitely game for suggestions to make me write better and more efficiently.

I am bad at being on furlough

Monday, May 18th, 2009

I don’t know about other people, but being on furlough is hard for me. It’s not just the “uh, how will I pay my bills this month?” difficulty you’d expect. What’s harder for me is to be excommunicated from my colleagues and my daily routine. Even leaving town isn’t enough to make cutting off communication easy. Maybe it’s because this is an insanely busy time on the education beat, but it’s hard to walk away, not look back and genuinely not care for five days. Monday was day one of my second five-day furlough this year.

See, even though I’m not in the newsroom, or even in the city, I’m still following the news. I mean, as I said on Twitter in someone’s reply to me posting about some of the education news that broke today, “I can’t like, not, read news. One of the perks of what I do is I’m interested in it — not just in getting paid to be interested.” That is to say, I would have to step away from all media and people for a week to really not “work.” And that’s beyond a furlough, it’s punishment: Reading newspapers, magazines and Web sites is something I enjoy. Education is a topic I’m interested in reading about, or I wouldn’t be wasting my time writing about it. Plus, I process the world in a such a way that I see story ideas everywhere. I was talking to my mom about her job, and I commented, “Wow, that would be a great basis for a story: What’s the stupidest rule your company ever instituted?” (For the record, I’m pretty sure hers, which she is planning to leave, wins: They have to get a manager to sign off on each potty break!)

So today was a test of my ability to step away. … And I fail.

If I didn’t have computer access, it might be easier. But as I did, I wanted to check in at jconline and see what’s going on. It’s my community, and I’m interested in the news about it. Although some young journalists probably don’t feel this way, I’m not paid to be interested in the news where I live, I just am. I would read the paper/Web site where I live even if I didn’t work in local media. Plus, most of the education news was stuff I wrote last week. But there was one story following up an event I previewed. I posted a link to on Twitter because to me it’s interesting a community rallied behind laid off teachers to raise $98K to save some of their jobs. I’d be interested in that whether it was local or a few states away. It’s a cool story. Then, there was an announcement from the state superintendent about graduation rate incentives I was genuinely interested in because I knew it was coming. It’s a topic I’m interested in, so I’m going to read about it.

So, I was flipping through my RSS feeds, Twitter and my daily list of sites I visit out of habit this morning. And I came across a blog posting that said one of our local school superintendents was going to be hired by another district. This created a dilemma. No one else at the J&C would be reading that site to see that blog post. So, we’d almost certainly get scooped. In a normal week, I’d post that information and link to the blog from my schools beat blog. But that blog is off-limits this week. Part of me thought when I saw the posting, “Well serves them right for not paying me for a week!” But the bigger part of me said, it’s wrong to know and withhold that information and intentionally let us get scooped. Because even though I’m not working this week, people still associate our education coverage with me.

So, I forwarded the blog post to my editors from my personal e-mail and moved on with my day. Then, I got a curt note back saying not to have any further communication while on furlough. To be honest, that annoyed me. Would it be better had I not just forwarded them the note the same way I’d have forwarded it to anyone with an interest in it? Should I have forwarded it to my contact at the paper located in that city, because I am allowed to contact that person but not my own colleagues? Should I wait a week and a half until I return and it’s old news to say, oh yeah, by the way, I knew this was going to happen last week but I didn’t tell anyone.

I understand the purpose, I guess. They can’t call me. I can’t work. They feel like they’re following the letter of the law. Blah blah blah. Whatever.

But they’re ignoring the reality of the Web and the realities of this business.

For example, I posted the link to the blog post with a message on who was reporting it from my Twitter account. Does that constitute work? I think some of my followers would be interested in it. I pass on links to interesting stories, education and otherwise, nearly daily. But what if people I work with follow me on Twitter, which they do, or are friends on Facebook, which they are, and one happens to see my updates in their news feed. Are they breaking protocol? Am I??

Which is to say, what am I supposed to do with all the lines between work and my life that just blend?

I don’t consider my personal Twitter account work-related. I don’t want them to either. I was on Twitter before they’d heard about it. Any benefit the company gains from links I post or community interaction or sourcing or anything is purely tangential to my being there because I enjoy the conversations and community. Am I not supposed to post anything from the J&C this week because it might be construed as “work”?

And what about Facebook? Just today, I got a friend request from a colleague. Whether or not that person knew I was on furlough is irrelevant. Should I ignore it until I return next week? Should I accept it because, well, again, my Facebook persona is mine. But what if we happen to mention something related to work? Will I or they be in trouble?

And in reverse, what if someone I know to be on furlough contacts me through one of those channels, as has happened. Do I ignore their chat window? Do I block them on gmail from seeing my status? Do I not read their tweets? Do I skip over their facebook updates?

And what about my colleagues who are also my friends. My new roommate is a co-worker. My best friends in this city are, too. Is talking about work taboo? If I wasn’t out of town, would lunch or dinner together be off-limits? How far do you take this?

Also, I can’t, or rather don’t want to, shut off each of my dozens of google alerts that come to my personal e-mail account about the districts/cities/people I cover. It’s inconvenient. Plus, as I said above, I am interested in what’s happening here and in the topic I cover. Beyond work, It’s something I’m interested in following. I can, and did, put on an e-mail responder on my work e-mail and temporarily stop forwarding it to my blackberry. That was easy. But turning off everything else is more complicated and cumbersome to turn back on later.

And should I block jconline from my phone or any computer? It’s my natural compulsion when I am idle waiting on someone to check out the mobile site for news. It’s the natural site I start typing in the address bar when I sit at a computer. It just is.

All of this doesn’t even hit on the fact that, let’s be honest, if I came back from an 11-day absence without a clue as to what happened while I was gone, my boss would probably be pretty annoyed with me. (The furlough is just this week. But I’m off through next Tuesday because Memorial Day and then I’m working the following Saturday.)

I get the point of the furlough. Keep jobs, save money, blah blah. But it’s bad for the people left behind and it’s bad for those doing the leaving. I’m in Ohio now, then going to Florida for a week. But even that doesn’t make up for the guilt that I feel leaving behind all my work for colleagues to pick up. It sucks. I know it sucks because like all my co-workers, I’ve been helping pick up the slack since the first furloughs were announced earlier this year. I am glad to have job, which is what I tell everyone who asks how much it sucks (which is a surprisingly large number of people). Compared to the alternative, it’s great. But it’s hard to just really step away and not care. I do care. If I didn’t care, I would quit. Because, as I’ve said before, I don’t get paid enough to not believe in and enjoy what I do. And since I’m getting paid even less these days, the fact that I do — on most days — like what I do is one of the top incentives to stick with this and see this business through the rough days.

I’m going to try to be a better furloughed employee. I feel like Bart Simpson writing, “I will not have contact with co-workers while I am on furlough. I will not have contact with co-workers while I am on furlough. I will not…” But as such, I am wondering who will tell the features editor that I ran out of time last week to do the column that’s due this Friday and is supposed to run next Monday? All the news I had to chase last Friday, which kept me hours over when I wanted to leave, made me forgot to send her a note. So she’s going to be pretty upset when she looks for it Friday and it’s not there. But, I guess the right response, given my experience earlier today is just to say, even though it feels — and is — completely irresponsible, “oh well, it’s not my problem.” At least until next Wednesday when I get back. But, that’s the problem with a furlough. You can’t just dip in and dip out of this business. It doesn’t work that way, especially when your job and your life are all tangled up in the Web. I don’t make the rules. I’m just trying to get the hang of following them.