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Completing my collection of Clinton campaign coverage

Wednesday, April 30th, 2008

Today I got to cover the last of the Clintons. This one is the one that really matters, at least for now. Hillary Clinton was here in town. She spoke for about an hour in Riehle Plaza in downtown Lafayette.

Hillary Clinton talks about jobs in downtown Lafayette, Ind., on April 30, 2008.

Previously, as you’ll recall, I wrote about our coverage of Bill Clinton when he visited a local high school.

In the intermediate, as Indiana has become a Democratic political battleground (no seriously, someone pinch me because I never thought I’d see that happen when I took this job), we’ve also hosted Chelsea Clinton.

(Barack Obama came too, but he came the day I went home for my mother’s birthday. I told her that was how much I loved her that I gave up the chance to cover a potential future president to spend time with her. She told me I should have stayed. Ungrateful. Er proud? Several others have also stumped for Obama, but other than covering his economic policy advisers in a Q&A discussion, I haven’t been assigned to any of those. — Rumor mill is telling me that Obama may be back this week, so perhaps I’ll get my chance before next Tuesday?)

Well, I got my chance today to cover a potential future president (no I’m not taking sides here, I’m just saying, regardless of which side of the partisan isle or which Democrat you support, they’re all potential until one of them folds or loses for good). My assignment to cover Hillary Clinton was the same as bill: fast and frequent updates online preceding and during the event.

With Bill Clinton, it was our first attempt at live blogging. I’d say it was a success, but it was imperfect.

Since then, when I covered Chelsea, I couldn’t send as many live updates because of the set-up. I offered a few updates before, as it started and immediately after. It was a much smaller event, so not worth blowing out of the water like the others. I was also tasked that day with writing the A1 package about that event, unlike with Bill & Hillary, where my main role was simply keep the content fresh and help if other reporters need it.

At Obama, we threw the kitchen sink again. They sent live updates, but I was on vacation and wasn’t paying attention so I’m not sure how frequent or what they consisted of in terms of writing. They also tested live video streaming for the first time that night and it was, er, less than successful.

Tonight, again, I was tasked with the live updates (the time stamped ones in the middle of the page). And tonight, we had live video playing on the homepage. (We were actually working with a local high school student to do the live video. A great example of working with the talents of your citizens!) Throw in a video package and a photo gallery plus three other reporters — and Clinton got the kitchen sink as well.

More as an aside to the “real” journalism, but I also updated twitter throughout. I’m looking at Twitter in that case as more stream of consciousness and scene setting. The meat and potatoes of the speech was definitely going (quickly!) into jconline.

I noted last time that pressure for quick turnaround hampered my creativity and that nearly ever update began “Clinton discussed.” I’m proud to report not a single update tonight began with those words. In fact, because I was self-conscious about it, only four of the 16 updates I sent began with any form of “Clinton said…”

I tried to make it more engaging by not starting everything the same way. I also spent more time writing through some of the items rather than try to get everything verbatim. I’m not a court reporter in this case, I’m still a journalist. And a reporter’s job is to help readers make sense of not simply transcribe an event. I had a few typos, but overall, I’d still put this in the win category.

I think this is the type of thing you get better at as you do it more. I hope. I still felt a bit overwhelmed trying to get it all processed and written so quickly. It was fun, but I mean, literally it was non-stop for an hour. And that was all after I’d come in and reported and written the local page centerpiece this afternoon — plus already written several updates at the scene.

While I don’t anticipate any political powerhouses will be visiting the Hoosier state beyond next Tuesday’s primary election, I do think the groundwork we’ve laid during this campaign is vital.

We were training our own reporters and photographers to create this online content. That is definitely important. We know now what works and doesn’t, and we know what we are capable of when it comes to this type of coverage for other things down the line.

Perhaps even more important than training our staff, we were training our readers to expect it and to look to us for it. At points more than 250 people were watching jconline’s live video. I don’t know how many stopped by our live updates, but I suspect it drew at least some. I know I gained a few twitter followers during the event.

Long post short: Another win for the future of journalism. Another awesome adventure in reporting.

18 online updates and one story for Tuesday’s deadwood edition

Monday, March 24th, 2008

If you know Indiana, you know we’re usually fly-over territory for presidential candidates.

That’s why, when we heard late Friday that not only was Hillary Clinton’s campaign coming to Indiana, but Lafayette was going to host her husband, former U.S. President Bill Clinton, we became, to quote my editor describing me and another reporter, “Giddy.”

I was in college in Ohio during the last election. So I have seen several presidential hopefuls in person. But tonight was the first time I’ve been in the same room as anyone who ever commanded this country.

Let me say this, the experience was intense. But not because of what he said or the 3,000+ crowd in the gym, another gym and the school auditorium. It was intense because of my assignment.

The only story I wrote for tomorrow’s paper was a look at the preparations the high school underwent and the excitement from the students. That makes sense, since I’m the education reporter and all. I headed to the school at lunch and talked to the principal and some students. I came back and wrote an online version of the story to kind of give a feel during the day of the atmosphere. Then, before 3 p.m., I’d filed that story for print and moved on.

Today was also a big day on my beat, so I worked a little on another MAJOR story on my beat that will go online early tomorrow morning, followed with a more in-depth story for Wednesday print. The Adequate Yearly Progress results — basically, whether a school is failing or not under NCLB — were released with a 10 a.m. Tuesday embargo.

I was also, throughout the day, talking to the campaign, the schools, etc. checking on information we were hearing and answering questions our readers asked. Lining up logistics with my editor, other reporters and photographers.

And then, at 4 p.m., it was time to really tackle my assignment: Updates from the scene throughout the night. That was three hours before doors opened and four hours and 40 minutes before Clinton took the stage.

All told, I sent my editor 18 updates from my laptop at the scene. I know because I counted the number of e-mails when all was said and done, and I could finally breathe.

my updates e-mailed to my editor

I had started them with subjects, “Clinton update #1,” “Clinton update #2,” etc. By number 11, I’d lost track. That was also about the time he actually arrived. My subjects became: Clinton arrives, clinton iraq, clinton economy, clinton education, etc.

Some of the updates were detailed narratives, describing the crowd, the atmosphere and talking to people lined up. Some were just a short synopsis of where it stood: Police chief says Clinton left previous stop, expected by 8:30.

I adapted my method in the middle. I wasn’t looking at jconline throughout the event, so I didn’t really know how my editor was playing what I submitted. I was trying to get my next update reported and keep the information fresh. There were a few other reporters in the crowd as the event start approached, and they were also there helping catch some color from the lines and feeding it to me to send in with my updates. By about 7:30, I just started typing them with time stamps and then jumping in with what I was hearing and what was occurring. This, as it turns out, was a pretty efficient way of writing the event backwards, much like a twitter stream.

Actually, at the same time I was writing for and filing updates to jconline, I was also trying to post updates on Twitter. Though, obviously, my priority was on the J&C, which reaches far more people than my Twitter account. Though it was cool, and you kind of see it in my updates, I was even interacting with other people back at the J&C and also across the room from me.

Bill Clinton event live blogging on twitter

You can look at jconline and see, my updates were fairly regular. As Clinton began to speak — an hour and forty minutes after doors opened and the crowd started streaming in — I started to chunk the topics into five or six graph break downs. I tried to mirror that while the e-mails sent with my snappy posts on twitter. What Clinton said, a little context and any crowd reaction.

It was difficult, as you’ll see I noted in one of the twitter updates, to both be there and not be there. I was present, but I spent a lot of time basically taking diction and then trying to make it digestible, readable updates. While stream of consciousness might work for twitter, it wouldn’t cut it for the J&C. So I was using a skill I’m not sure I’ve ever had a chance to practice: I was both listening to what he was saying in the present and writing a story live about what he had just said while monitoring the discussion for what would come next.

I’m sure my writing wasn’t my best work — for one thing I used the word crowd entirely too often, and most of the speech updates start “Bill Clinton discussed.” But I wrote fast, and I wrote a lot. And give me some slack, I’ve never — in fact I don’t think my news organization has ever — done anything like this.

Twitter aside, my work for J&C was half live blogging and half writing for the newspaper audience online. All my work was funneled through my editor to be posted. So there was about a five-minute delay. But considering how furiously I was filing, I am glad he was there to read over my shoulder and relay any questions or fix obvious mistakes.

As you can see from my Gmail outbox above, a few of my updates, especially early on, included e-mail exchanges with my editor. I talked to him twice, after I sent the first update and once immediately after I sent the last one. None of those updates, by the way, will appear in tomorrow’s newspaper. Some of the reporting may in another reporter’s story, but my entire assignment/direction on this, as taken from the budget, was:

• After school lets out: Are people lining up. Meranda
• At 7: An updates as crowd assembles. Meranda
• Update from the scene as Clinton speaks. Meranda

So there was a lot of figuring it out on the fly. And you know what, like I said, it was intense. But it was awesome! It was even quite a bit of fun.

I don’t know if every event deserves such rapid-fire updates, but this was something that was changing by the minute early on, and which had a great deal of interest in our community. It’s not every day a president drops by small-town Indiana. I’m not sure how many page views we generated today or if that even matters. I’m not sure what part my updates played in any of that, but I hope our readers who were planning to attend, did attend or couldn’t attend benefited from the pretty comprehensive look at the day the former president visited our community.

With that said, it’s now approaching midnight. I worked from 10 a.m. to 10:30 p.m. today coming off a 2 to 10 p.m. shift Sunday. I need to get in around 8 a.m. tomorrow to finish the AYP story for online.

In short, though I’m pumped with all that journalism-is-alive adrenaline from my day, I’m also exhausted. I think it’s time to put the computer away and wind down from probably the most exciting day of journalism career to date.

Public officials blogging, do you quote?

Tuesday, February 19th, 2008

The ethics of quoting blogs has been discussed (probably to death) before.

I understand that very fine line and have even danced dangerously close to it. On MySpace or Facebook or LiveJournal, or whatever your chosen platform, many people often have the (mis) perception of privacy. I get that you wouldn’t (or probably shouldn’t) just take it and run with information they posted in perceived confidentiality. This is for any number of reasons, not the least of which is the same as when you deal with inexperienced sources who aren’t as press-savvy: they shouldn’t be harmed because they’re naive. Or something more eloquently put than that. But you know what I’m talking about.

Now, tell me what you think about a scenario like this: An elected official in your community has a blog. The blog identifies him/her as that elected official and discusses issues related to that office as a means of reaching out to constituents. You have confirmed it is that person writing the blog.

Would you consider that blog fair game?

What if the first post in that blog instructs readers to “think of this as a press release”?

This conversation came up today and we didn’t all agree. So I was curious what other journalists think about it. I’m open to being wrong, but I’d like some help thinking through some of those issues that maybe just don’t appear to me because I am so open to transparency and new technology.

My stance is that blog post is more than fair game. My only concern is to confirm the material was posted by the individual and isn’t some type of hoax. Once you have that, why wouldn’t you use it — if only for a jumping off point for further reporting on issues raised. Heck, they want us (well their constituents) to consider it a press release. Even if they didn’t say that, I think if you’re going to stamp your name on a blog, tout you are a public official and use that as the topic of your blog than you have no reason to not expect people to hold you accountable for what you say the same as if you’d mailed out a flier with that message or said it during an open meeting.

I could be wrong, but I don’t think I am. However, I’d be interested to hear what you guys have to say.

I’d also be interested to see what types of blogging your local officials do. Are there any university presidents, mayors, city council members, school board trustees, county commissioners, prosecutors, sheriffs, etc. keeping blogs in your community? Are they mostly PR/buzz? Or are they good sources for tips? How do you handle them? I know the city manager in Kent (where I went to college) keeps a blog about the city. But I can’t think of any other examples off the top of my head.

(BTW this was not a public official on my beat and there isn’t any controversy. It was just an interesting discussion in the newsroom.)

Everyday problems can be great stories

Tuesday, February 12th, 2008

Maybe it’s the way Indiana handles its testing, or maybe it’s the nature of the education beat. But I spend a lot of time reporting on standardized tests — results, impact and changes they are undergoing or forcing schools to undergo.

One thing that keeps coming up as I report those stories is how student transience, that is kids moving frequently, was causing some schools to do even worse than they otherwise would. It’s uncontrollable, administrators would tell me, and it’s impacting us big time.

It’s not that I didn’t believe them. I know it’s bad when you move around a lot. I didn’t experience it because my mom planted us firmly and didn’t budge until we’d all crossed the stage at graduation precisely because she’d been subjected to more schools than I have fingers AND toes. (Yes, that’s more than 20 schools before she crossed the same stage I would nearly three decades later.) The impact wasn’t lost on her, and it’s something that continues to affect her everyday life even today. How could it not?

But how big of a deal it was in my community, and whether the schools were making a bigger deal than necessary, was a question I had from the very first time it was offered up as an excuse reason for some of the low numbers. It was something I wanted to look into. And finally, after initially proposing the idea this fall, I got to work on it at the beginning of this year.

On Sunday, that enterprise package ran on A1 as the anchor to our annual Grading Our Schools package (which is the annual performance reports detailing how each and every school in our coverage area performed on just about every possible thing the state measures).

I think it was one of the stories I’ve worked hardest on possibly ever. It required requesting data — it actually required schools to collect and compile that data for me — and cross-referencing it against what data I could get elsewhere. (I spent a lot of time creating and looking at spread sheets this past month.) It required getting into classrooms and talking to teachers, several I didn’t even end up using. It required leg work to find a family to help tell the story. It required patience to find an outside expert to discuss the issue. And it required a whole lot of concentration for me to finally rein everything in last week and focus the story. And then, it required killing quite a few of my darlings to tighten it and make my point.

It’s not 100 percent my favorite story I’ve ever written. But it may be my favorite story I’ve reported. If that makes sense. Yes there are other things I’d like to have had time to do with it. A multimedia component tops my list (though there were graphics in print, which didn’t get posted online?). Like all enterprise here, I had to work it in between my daily assignments. Even this past week when my editor laid off of me quite a bit on daily copy and let me wrap it up, it wasn’t my sole priority. But I think it accomplished what I hope it would. It’s just nice to see something I worked so hard on come to fruition.

All I had to do to find teachers and principals willing to open up to me was mention the topic of my story. Their anecdotes came pouring out. They all knew exactly what I was asking and why I was asking about it. This isn’t just the topic of a story to them, this is a real problem they are struggling with everyday. So there’s another lesson in this: Everyday problems can make for some of the best stories.

Sure, it’s not a government corruption exposé or anything. But it is an underreported and understudied problem, that does lead to real consequences, not just for the schools but for the kids, even long after primary school ends. My mother being exhibit A above. What I hope it accomplishes is that it makes at least one parent stop and reconsider moving her child or even one community member step forward and volunteer to help those kids. It is a problem that has been ongoing for, well, probably forever.

(As a side note: Sunday was another first for me. It was the first time I’ve ever had an all-Meranda front page. I know it’s not as big a deal when you consider our size means fewer stories on covers. But still a pretty cool feat.)

The new media bug is contagious

Monday, February 11th, 2008

I’m very happy to welcome one of my bosses Henry Howard to the blogosphere. (Well to the non-work blogosphere. He actually is the East half of the J&C’s East meets West blog as well.)

Henry’s the managing editor at the J&C. The one who recruited me to the New Product Development Committee, which he leads, and one of the few (perhaps the only one?) who doesn’t roll his eyes when I talk about Twitter (which he also joined recently). He also accepted the invitation to Wired Journalists, and has jumped into the discussions whole-heartedly. He’s been on LinkedIn for awhile, and Facebook since at least the Wade Steffey disappearance when I got to give all the non-recent grads a tutorial.

I’m excited to see some of my co-workers current and former (a few of my former Stater colleagues have been springing blogs on me of late and are starting to find Wired Journalists as well) catching the new media bug. I’m sure they’ll all find awesome new ways to use these tools, just as I have, and they’ll be teaching me, which I can definitely dig.

What do you say about suspected plagiarism?

Thursday, January 17th, 2008

As we continue to follow the recent floods up here in northwest Indiana, I’ve been called on to pick up random stories here and there. (Not so much random, but between beats kind of things.) Today it was the arrival of FEMA to assess the damage. Yesterday, it was about the American Red Cross naming the region a national level disaster.

A version of the charticle that ran in today’s paper was originally posted yesterday (Tuesday night) as a breaking news item. A version of my story was out on the state wire around 1 p.m. today (Wednesday).

Now, today, I was charged with kind of picking up all the pieces for a comprehensive “This is where we stand” update for Thursday’s paper. My editor handed me a story printed off the site of the paper in one of the small cities to our north, which was one of the worst affected spots. It included comments about the Red Cross efforts in that area, which he wanted me to check into.

I set it aside as I made some other calls and tried to rein in other sources and wrap up another story. About half an hour later, I picked the print out up and noticed something that piqued my interest. It sounded familiar. Really, really familiar.

At first I thought, well how many ways are there to write that an area’s been named a disaster site? Coincidence perhaps. But then, when I re-read it, I noticed something that made my heart race. Between the lead in my online update yesterday and the lead in the story that ran today I made a change to clarify something I realized after I’d already posted the update. My original lead was:

The American Red Cross has named Northwest Indiana a national level disaster because of the recent floods, which destroyed hundreds of homes and left thousands displaced.

As a result, more than 50 volunteers from across the country have already been mobilized to aid in the recovery effort in the 17-county region, with headquarters in Lafayette.

When I wasn’t just trying to get the story up, and I was smoothing it out for print, I realized I needed to specify it “left thousands of residents displaced.” Otherwise it sounds like it displaced homes. I also fixed the incorrect capitalization on northwest Indiana. Small technicalities.

But seeing the same technical mistakes in the other story made me suspicious. So I brought up my online update and compared the familiar-sounding lead.

My version, with a 6:55 p.m. time stamp:
My original update

Their version:
Plagiarized story

I don’t know if I can sum up in words how utterly shocked I was to discover the first two paragraphs of that story were identical to the first two graphs of my update. I mean, word for word they must have been copy and pasted. Go back and look again. I had to.

At first, my instinct was, maybe the wires picked it up and they just took that to top their story. But then I checked, and as I said before, it wasn’t on the wire until 1:12 p.m. I had the print out before then. Plus, the wire story further cleans up my lead. I also noticed the story doesn’t attribute anything to the Associated Press or even “Wire reports,” and it certainly doesn’t mention the J&C.

I mean, wow. I was pretty much speechless. This stuff doesn’t happen. Does it? Nobody’s that dumb. Are they?

This is plagiarism, right? I’m not confusing my journalism terms or just annoyed that guy took credit for my haphazard sentences and reporting. I mean, this is not OK. Right?

On one hand I have the inclination that I’m sure we caught them off guard because we got the news late in the day and posted it after the Red Cross had closed. Therefore, they likely couldn’t independently confirm what they read on our site. But they didn’t even attempt to rewrite around it. There was so much other, (presumably) original reporting in that story. Why would you top it off with someone else’s lead, especially if that someone else covers your region and will likely stumble across your story? I don’t get it. I mean. Who does that?!

The next question, I guess, once I reconcile my feelings is… What do you do with something like this? I pointed it out to my editor when I realized. I don’t know what he will do or has done. I asked him, jokingly, what he’d do if we just took two paragraphs from another paper, and his comment was simply, “I can’t fire a (the other paper) reporter.” I’d expect to be and hope I would be fired for doing that.

So I guess my question is, what would you do?

One of the other reporters suggested I e-mail the reporter directly to ask about it. But I don’t know. It’s probably one of those things best left to the editors.

Lessons from year 1 (take 2): Things I don’t suck at

Monday, January 14th, 2008

I would like to take a moment to observe an important milestone. A year ago today, I started my job here in Lafayette and therefore my “career” in journalism. I cannot quantify how much I have learned this first year. But I can say it’s been a lot of fun.

It’s been amazing. It was chocked full of hard work, long days and longer weeks. It’s been stressful and hectic and full of a lot of flying by the seat of my pants and on pure instinct and sometimes luck and a prayer. There were a few tears and a few times where I was sick to my stomach because of things I saw, heard or had to do. But there were other times, many more, where I laughed so hard it hurt or where a kid’s comments made me smile for hours. There were even a few moments that restored my faith in humanity.

Beyond that, I’ve really gotten comfortable with my beat and role as a reporter. I’ve even come to love this community to my own great surprise. I made friends though I was sure I never would, and my co-workers, seriously, despite levels of stress that are supremely unnecessary at times, make the job bearable and enjoyable on those days when even luck and a prayer aren’t enough. Even if my editor’s favorite pastime is making jokes about me that start with, “Dear Blogger.” (Long story. But trust me, he’s a funny guy.)

I’d say it was a good year. Lots left to accomplish, but many firsts out of the way.

So I realized, even as I wrote it, that my previous “Lessons from year 1″ post was a bit of a downer. I tried hard to focus on the fact that those are all things I hope to work at this coming year, but in the end, I suppose it came off as a list of things I’m not doing well enough.

So, I thought it was worth a second post to highlight some of the things I learned and did with my rookie year.

As I wrote in my self-evaluation, I’m a much more confident and competent reporter today than a year ago. In my first year, I took on some stories I’d rather have gone my whole career without experiencing, like writing about a 6-year-old girl killed on her way to school. I also worked on a few that I’m still kind of amazed we actually pulled off, like getting the name and some details on a very tight-lipped closed search for a new superintendent weeks before the board was ready to talk. Those are the two stories that most stick out in my mind for year one. (They were also the two my editor highlighted, so I suppose I wasn’t way off.)

I also tackled some things I thought I’d never write about, including writing about bank robberies, child molestation charges and a prostitution sting, to name a few. I realized I am very much not the reporter who thrives on cops/crime news. In fact, I very much dislike those stories, even if they are a necessary evil. Yet, because they were thrust upon me, I proved to myself that even at my most uncomfortable, even when I have absolutely no idea what the heck I am doing, somehow, I can think on my feet and get it done. That’s probably the most important thing I learned in year one: confidence that I can cover anything. I remember that prostitution story for one reason, and that’s because it was the first time I talked to the sheriff. Without even thinking, I started firing questions as they came to me. Because we had never spoken before, he stopped me and asked, “Are you new?” I replied honestly that I’d been here a month or so. He welcomed me and commented that I must be good because, “You ask all the right questions.” Score one for flying by the seat of my pants.

As far as reporting, I wrote more enterprise stories than weeks in the year, which, for those keeping score at home, is a lot. I learned more than anybody needs to know about teacher contracts as districts and unions clashed again and again this year. (Thankfully, most of them settled for two or three years.) I’m still working on my mastery of the state/school budget process, but spent enough time pestering officials for a primer that I at least understand how to calculate the impact of those numbers on the average tax payer. Along the way, I also wrestled with some ethical questions, which required me to not only consult my conscience, but to lean back on a professor or two. I also, perhaps most importantly, got to have some fun with stories, including ones about teens texting while driving and first-graders learning about geography from the Wii.

Considering I don’t want to be a beat reporter my whole career, I was also glad to be involved in several new ventures. My editor says it’s because I’m willing to speak up and stay engaged and offer constructive feedback and fresh ideas that I got these opportunities. I’m still figuring it was luck. We launched a new schools page, which I like to call my weekly pain in the — you get the idea. But the teachers and principals love it. I like it because it’s a place for things that otherwise would fall between the cracks to find a home. But it still needs work, and I need to find my rhythm. We also launched our first high school micro-site. It, too, still needs work. But the fact that we got anywhere with it still amazes me. And I still see so much potential there once we work it all out. Finally, my invite to the table for the New Product Development committee. There are some very exciting things on the horizon this year, and I love that I get to offer my thoughts, ideas and perspective to a group that is kind of steering the future of the company. I’m both exhilarated and humbled by the mere invitation to be part of that group.

All in all, I would say I look back on my first year as a positive start. When I consider how unhappy many of my peers are at their first jobs or the less than positive experiences I’ve heard about from too many people, I am thankful for a year like the one I had. Sure, there are things I need to improve. God help me when I don’t realize that or think otherwise. But overall, I think I had an pretty OK year. Now that the basics are down, it’s time to find my pace, my place and my purpose.

And, I promise, I won’t forget to have fun.

Report card, report card, what did we get?

Monday, January 14th, 2008

I meant to note this before, when we got the news a few weeks back, but I got caught up in other things and well now there’s a convenient column from the publisher summing up the highlights of the report card the J&C received.

Overall? It’s hella good news for any newspaper (and its subsidiaries, which is probably the wrong word) to be growing readership these days. Here’s what he says:

Publishers, editors, online directors and all of our employees receive another report card every few years.

That report card is the results of independent market research on readership of the print Journal & Courier, jconline and reader answers to questions about their satisfaction with our news coverage.

So, I figured losing a few percentage points in print market reach would be a major victory in a time when many newspapers are losing much more ground than that. Maybe, just maybe, we could come close to making up those print losses with our surging Internet site — jconline.

So we were stunned when we got our report card.

Readership of the newspaper each day was up slightly from our last research in 2005. Seven-day readership of our newspaper (the percent of the market reading our paper at least once each week) was up slightly to 75 percent.

On top of that, our reach of the local market though jconline each week had grown to an impressive 31 percent.

I expected growth in this area, but not to that extent. In fact, the market reach of jconline is No. 1 in the entire Gannett Company (owners of the Journal & Courier). Total combined print and online reach had increased to 82 percent each week.

The researchers told us that reader satisfaction with our coverage of local news and other topics is high, well above most newspapers our size.

They also told us that readers’ reaction to the new newspaper was overwhelmingly favorable.

There’s more. Even more than he wrote in the column. But even without anything else, that’s impressive and happy news. As one of my profs noted when I was home this weekend about the fact that they bought a new press: “It’s a good sign that they’re investing money in your paper.”

And as I told another friend when I forwarded her a job opening here. Those numbers don’t just mean we’re doing a good job reaching our audience, which is true apparently. They also mean something else vital: job security. (OK, I know no job is “secure,” but I’d rather be at a paper that’s growing and making progress than, well, anywhere else.)

Telling the “good news”

Wednesday, January 9th, 2008

A few weeks ago, maybe not even, we received one of those random calls you often get in a newsroom. The long-shot “this happened, and I think it could make a story” type of tip. But it was from a woman in Texas. And it was just crazy enough but also “feel good” that we pursued it.

You can read my complete story or find the AP version of my story pretty much anywhere by Googling the woman’s name (or on CNN.com to make it easy for you).

Basically, the woman took off her rings to make homemade fudge for a company bake sale. Forgot about the rings until several days later, when she discovered her mother’s diamond ring was missing. After searching every where, even emptying the garbage, she tracked down the name and e-mail of the woman who’d purchased the fudge thinking it a long shot. The buyer, meanwhile, had given the fudge to her sister-in-law’s father in another city. He had discovered the diamond ring during a midnight snack. The woman who bought the fudge got the ring from him, noticed the similarity to her own mother’s diamond ring and set out on a quest to find its owner as well. Though the two worked in the same office, they were in different departments and merely knew of each other before. They exchanged e-mails and the woman got her mom’s diamond back.

So, that’s a funny and heartwarming story, right? Yet, when I was finally able to track down e-mail addresses and phone numbers for the women — not as easy as it sounds — and they called me back they were like, “I don’t really see why this would be a story.” And I explained to them that, well, people just don’t do that. Not everyone finds a diamond and then goes hunting for its owner. At first reluctant, they gave me the interview but declined a photo.

My story ran on our front page and, as I noted above, the wires picked it up (tightening and rewriting a bit, but using my reporting and quotes, etc.). It spread to pretty much … everywhere. (Which hey is cool by me!)

My ME flagged something for me today on our opinion page. The woman who lost the ring wrote a letter to the editor praising us for the story (which led to several TV appearances and the articles spreading around the world). That made me feel good. As she notes, she now realizes why it’s important to tell these feel good stories. Here’s her letter:

Public eager to hear positive news stories

When Meranda Watling contacted me about how I lost my ring in a batch of fudge, I thought she was making a mistake (Journal and Courier, Dec. 29). Who would care?

Was I wrong.

After the story ran here, we saw the article online all over the world: China, Australia and Germany. I have done interviews for WLFI and Fox & Friends so I could publicly thank Linda Rhoades and Red Matson for their kindness, and have now been contacted by a national talk show.

This tells me people want to be told that good things still happen in this world. We hear so much negative news that we forget we are surrounded by wonderful people every day.

I just wanted you to know how right Meranda was in choosing to write a positive, up-lifting article. All the attention has reaffirmed to me just how starved we are for positive news.

We need to be reminded that most people are honest and willing to be good to one another. How many acts of kindness occur daily that we do not hear about?

I am so very grateful to have my mom’s ring back. To me, it is my own personal miracle. I feel very humbled and blessed by this whole experience.

I know this story brought joy to many people, for I have been inundated with e-mails and phone calls. So, please, keep up the good work by including other positive stories in your paper on a regular basis.

Linda Vancel
West Lafayette

I am constantly reminding people who complain that we’re always slamming this or writing about the negative that most of what I write is positive (or at the least and most often, neutral). For every story you hear about low graduation rates or a failing school, I probably write three times as many “this great new opportunity is being offered to students,” or “third-graders at City Elementary School are learning about engineering as part of a grant the teacher received …” you get the idea. But, yeah, people remember the negative. Which makes it all the more imperative that we do strive to balance it with these stories that just remind you there are good people in the world and in our communities.

The 100-year flood wake-up call

Wednesday, January 9th, 2008

It seems as if every time the clouds around here even think they might let moisture escape, the rivers flood. I swear, it seems as if Lafayette is in at perpetual flood-stage, though usually not significant. (For those not familiar with the topography of this area, basically the West Lafayette levee area and um, downtown Lafayette, are built down in the valley right on the Wabash River.)

But this was different. Not here, but in parts of our northern coverage area, on the Tippecanoe River that feeds into the Wabash, the river was flowing so high and so fast that it was about as close as possible without going over the 100-year flood level. (That means, for those keeping score at home, the likelihood of such a flood happening in a year is about 1 percent. That is, it might happen once in 100 years.)

I should have taken it as an omen when I woke up at 6 a.m. to howling wind, rumbles of thunder and glints of lightning. I never wake up in the middle of the night. I know 6 a.m. isn’t night. But when you go to bed at 2 a.m. or later and set your alarm for 8 a.m., that’s the middle of the sleep cycle. I remember thinking at that point even how weird it was I was woken up by the weather. Little did I know, I wasn’t the only one. I went back to bed.

When my alarm went off for real. I hit snooze, and then reluctantly got out of bed at 8:15 a.m. thinking I would have plenty of time to shower, eat breakfast and iron the outfit I picked.

Not even five minutes after I crawled out of bed my phone rang again. I thought I must have hit snooze or set a second alarm on accident. Then I saw it come up from the paper. My immediate reaction — which is horrible but true — was “Oh, crap. I got something wrong in my story.” I had written the lead story on front for Tuesday after chasing down details and documents and squirreling some information, reluctantly, out of officials. Though I thought it solid, there was always that chance as a pit in my stomach, “What if I got it wrong?” Well, I didn’t. (Though I did get a call from a less than pleased official re: that story.)

The call was actually my editor. His plea, which he was sending out to every reporter at that moment, was I needed to get in ASAP. We had major flooding and need to mobilize. I told him I could be there in 15 minutes. He told me to wear boots.

So, without a shower and throwing on jeans and a sweater under my coat, I headed out into the drizzle.

I didn’t even have my coat off before I had orders and assignments. (I was among the first reporters to get there since I live closest.) Over the first hour and a half, I called the National Weather Service and the emergency management agency directors in three counties and the power company that owns the dams and I don’t even remember who else trying to find out where everybody was working from, where the flooding was at, how much flooding, what else was coming and more. As reporters came in, they were dispatched, some with photogs and others with point & shoots, to the places we were hearing were worst affected. Meanwhile, I was being handed releases as my editor got them and hearing things on the scanner to check into.

I wrote three Web updates before I even got in my car to head out to the flooded lands. Before I left, we probably had a dozen updates, easy. All told, I don’t know, we had at least 30 related updates today. Plus photo galleries and call-outs for stories and pictures.

As I was driving toward the staging area in a nearby county to find some personal stories and see with my own eyes how bad it was near the dam, I heard the radio come on with “the latest information we’ve gathered.” Only, they didn’t say where they gathered it from. It had been our Web site. I would have been suspicious anyway, because it was information I got from one of the emergency directors as he was leaving a meeting and fueling his truck, not something he sent out in a release. But when they read, verbatim, the quote he said to me (and it was pretty distinctive, which was why I used it), I had to laugh out loud. But I figured, whatever, I’d rather people be aware. Still funny though.

So I drove along the river and through a few water-filled/covered roads (that my mom would not like to hear about and my editor pretended not to approve of either, though they were between me and the story). I spent about an hour and a half talking to people coming off rescue boats or standing on their property watching as the water level rose and came literally to their door. As shocked as these people were, for me, it was my first time ever seeing this type of disaster in person.

Floods are one of those things you hear about elsewhere. And even here, as much as we hear about roads closed due to flooding or the river at flood stage or even as high as I see the water creep into the tree line, this was different. I mean, I was standing on a bridge with water crashing into it and a boat tethered to it. I was told there was a boat dock below that bridge off to one side. But you couldn’t have gotten a toy sail boat between the river and the bridge when I was there. And in the distance, I could see the dam just gushing and gushing. On the other side of the bridge, downstream, I could see homes submerged as far as my eyes allowed me along both sides of the river. It was a site for me to take in as much as it was for anyone else. I had to force myself to pause and breathe and acknowledge the “Wow” factor even before I started flagging down people getting off the boats.

I don’t know who said it, but someone once described a journalist as someone who runs toward what everyone else is running from. It might be stupid or dangerous, even. But I won’t deny it is fun to be right there, to see it in person not just on the news or in the papers. But more than any of those things, it’s important. For the stranded families who needed to evacuate or know when to evacuate and to where, and for the drivers looking to avoid getting swept away, and for the family members near and far who wanted to make sure their loved ones were OK, the information we could only get by being there was worth it.

As rumors swirled — would the dams hold? — and unexpected problems occurred — a fire in a home where the fire department had to be “shipped” in? — a voice of calm and reason was needed. That’s kind of what I saw our role as being. We didn’t need to sensationalize the flood of the century. We just needed to get the facts out, as quick as possible, to as many people as possible. And we did. So I’m heading to bed now, wiped out, but proud of our work today. And hoping tomorrow doesn’t bring the flood downstream.

More: jconline is “flooded” with flood-related coverage now and will be for awhile. Also, take a look at the editor’s take on covering the flood in her blog.