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A few tips on outlining stories

Sunday, June 7th, 2009

For most daily stories, the time it would take me to outline the article isn’t worth it. I can write about a crash, a fire, a school board meeting without really thinking through the direction I want to head: Start with what happened, and it gets less important from there.

But I also write a lot of daily enterprise. When I’m working on these stories, I’ve found having a direction saves me time. It’s worth the five minutes to outline a story if it saves me 20 minutes of trying to just get started. The usefulness of outlining stories is almost directly related to the length of time I’ve been reporting and how much information I’ve gathered.

Sometimes, a story just comes to me and flows without much effort. Other times, I’ve reported so much I’m overwhelmed by everything I’ve gathered. Deciding what to include, or not include, and what I need to do more research on, and then, how to arrange all of that information can put me at a deadlock, as I was on Friday, when I was writing two A1 stories for the weekend papers and had been working on one for an hour but had just two paragraphs written.

I’ve talked to my editor before about this, and he suggested the way he writes is to do each chunk as he reports it. That’s a great idea. I’ve tried it — with limited success. I know some reporters have to have the perfect lede before they write the second paragraph. I can write a bad lede just to get me started and come back when the first draft is done. My problem is I need to be able to see where it’s going before I start writing. I need to have everything reported and ready to be compiled. That’s why outlining a story works for me.

On Friday, in an effort to get the stories written, did just that. I posted a picture of my “outline” on Twitter. Kate Martin commented on it, which made me realize, this might be a method worth sharing with the wider community.

story outline

I don’t know if I originally saw this outlining method somewhere or invented it out of necessity (or genius?). But I do know, it’s effective. Here’s how it works:

  1. Gather all the story notes. I flip to the pages in my notebook(s) if they’re written or print the document off the computer if they’re typed or transcribed.

  2. Highlight the facts you want to include. I also highlight and star the quotes I like. I use different color highlighters for each person/source to make it easy to identify quickly who is speaking and where the info came from.
  3. Write each of those ideas/facts/quotes on a Post-it. I don’t write the whole thing out just the general point and who said it/where it came from so I know where to quickly find it in my notes. (Remember, those are color coded.) You also could probably just as easily do this on the computer, in a Google Notebook like program. But I find taking a break from staring at the screen helps me process the information better. Note: I cut up a regular size Post-it into about four flags each to be less wasteful. I’m actually not wasting office supplies anyway. I usually buy my own Post-it notes because I don’t like the plain-vanilla yellow in that shot.
  4. Group related topics/information/quotes together. I usually do this on my desk, or if your desk isn’t cleared enough, a sheet of paper works well. Usually at this stage, I can eliminate duplicate or tangential information pretty quickly: I can tell the areas I have the most information on and those I don’t have enough. If I don’t have enough and it’s important, I know it’s time to do some follow-up reporting.
  5. Within the group, arrange the information. This is what my boss does when he writes chunks. You’re just putting the information together in a logical sequence, and again cutting things that don’t fit or need to be there.
  6. Arrange the groups. At this point, I pull out the anecdote or fact I want to lead with and/or those I want to end the story with. (In my example above, I had just written a place-holder “Lead ???” at first because I didn’t know yet how to start.) Then, I put each group down in a sequence that makes sense for the direction of the story.
  7. Re-arrange the groups or the facts within the group. I add back in anything I took out that feels like it’s missing. Or I take out anything that feels unnecessary. This is the entire point of using Post-its, which you can quickly and easily reconfigure.
  8. Write. Organizing the story was the hard part, so once I have that figured out, I can just write through by filling out the full quotes and facts I abbreviated on my Post-it notes.
  9. Read and rewrite. Once the story is written, I go back through at least once more. Read it, proof it, clean it up, double check the names and numbers, clarify anything that needs more explanation.
  10. File the story. And move on to the inevitable next story.

After I outlined my story Friday, I finished writing all 23 inches in 20 minutes.

Do you have any suggestions to improve my method? Or better tips to try to improve organization/writing? Let me know. I’m definitely game for suggestions to make me write better and more efficiently.

I am bad at being on furlough

Monday, May 18th, 2009

I don’t know about other people, but being on furlough is hard for me. It’s not just the “uh, how will I pay my bills this month?” difficulty you’d expect. What’s harder for me is to be excommunicated from my colleagues and my daily routine. Even leaving town isn’t enough to make cutting off communication easy. Maybe it’s because this is an insanely busy time on the education beat, but it’s hard to walk away, not look back and genuinely not care for five days. Monday was day one of my second five-day furlough this year.

See, even though I’m not in the newsroom, or even in the city, I’m still following the news. I mean, as I said on Twitter in someone’s reply to me posting about some of the education news that broke today, “I can’t like, not, read news. One of the perks of what I do is I’m interested in it — not just in getting paid to be interested.” That is to say, I would have to step away from all media and people for a week to really not “work.” And that’s beyond a furlough, it’s punishment: Reading newspapers, magazines and Web sites is something I enjoy. Education is a topic I’m interested in reading about, or I wouldn’t be wasting my time writing about it. Plus, I process the world in a such a way that I see story ideas everywhere. I was talking to my mom about her job, and I commented, “Wow, that would be a great basis for a story: What’s the stupidest rule your company ever instituted?” (For the record, I’m pretty sure hers, which she is planning to leave, wins: They have to get a manager to sign off on each potty break!)

So today was a test of my ability to step away. … And I fail.

If I didn’t have computer access, it might be easier. But as I did, I wanted to check in at jconline and see what’s going on. It’s my community, and I’m interested in the news about it. Although some young journalists probably don’t feel this way, I’m not paid to be interested in the news where I live, I just am. I would read the paper/Web site where I live even if I didn’t work in local media. Plus, most of the education news was stuff I wrote last week. But there was one story following up an event I previewed. I posted a link to on Twitter because to me it’s interesting a community rallied behind laid off teachers to raise $98K to save some of their jobs. I’d be interested in that whether it was local or a few states away. It’s a cool story. Then, there was an announcement from the state superintendent about graduation rate incentives I was genuinely interested in because I knew it was coming. It’s a topic I’m interested in, so I’m going to read about it.

So, I was flipping through my RSS feeds, Twitter and my daily list of sites I visit out of habit this morning. And I came across a blog posting that said one of our local school superintendents was going to be hired by another district. This created a dilemma. No one else at the J&C would be reading that site to see that blog post. So, we’d almost certainly get scooped. In a normal week, I’d post that information and link to the blog from my schools beat blog. But that blog is off-limits this week. Part of me thought when I saw the posting, “Well serves them right for not paying me for a week!” But the bigger part of me said, it’s wrong to know and withhold that information and intentionally let us get scooped. Because even though I’m not working this week, people still associate our education coverage with me.

So, I forwarded the blog post to my editors from my personal e-mail and moved on with my day. Then, I got a curt note back saying not to have any further communication while on furlough. To be honest, that annoyed me. Would it be better had I not just forwarded them the note the same way I’d have forwarded it to anyone with an interest in it? Should I have forwarded it to my contact at the paper located in that city, because I am allowed to contact that person but not my own colleagues? Should I wait a week and a half until I return and it’s old news to say, oh yeah, by the way, I knew this was going to happen last week but I didn’t tell anyone.

I understand the purpose, I guess. They can’t call me. I can’t work. They feel like they’re following the letter of the law. Blah blah blah. Whatever.

But they’re ignoring the reality of the Web and the realities of this business.

For example, I posted the link to the blog post with a message on who was reporting it from my Twitter account. Does that constitute work? I think some of my followers would be interested in it. I pass on links to interesting stories, education and otherwise, nearly daily. But what if people I work with follow me on Twitter, which they do, or are friends on Facebook, which they are, and one happens to see my updates in their news feed. Are they breaking protocol? Am I??

Which is to say, what am I supposed to do with all the lines between work and my life that just blend?

I don’t consider my personal Twitter account work-related. I don’t want them to either. I was on Twitter before they’d heard about it. Any benefit the company gains from links I post or community interaction or sourcing or anything is purely tangential to my being there because I enjoy the conversations and community. Am I not supposed to post anything from the J&C this week because it might be construed as “work”?

And what about Facebook? Just today, I got a friend request from a colleague. Whether or not that person knew I was on furlough is irrelevant. Should I ignore it until I return next week? Should I accept it because, well, again, my Facebook persona is mine. But what if we happen to mention something related to work? Will I or they be in trouble?

And in reverse, what if someone I know to be on furlough contacts me through one of those channels, as has happened. Do I ignore their chat window? Do I block them on gmail from seeing my status? Do I not read their tweets? Do I skip over their facebook updates?

And what about my colleagues who are also my friends. My new roommate is a co-worker. My best friends in this city are, too. Is talking about work taboo? If I wasn’t out of town, would lunch or dinner together be off-limits? How far do you take this?

Also, I can’t, or rather don’t want to, shut off each of my dozens of google alerts that come to my personal e-mail account about the districts/cities/people I cover. It’s inconvenient. Plus, as I said above, I am interested in what’s happening here and in the topic I cover. Beyond work, It’s something I’m interested in following. I can, and did, put on an e-mail responder on my work e-mail and temporarily stop forwarding it to my blackberry. That was easy. But turning off everything else is more complicated and cumbersome to turn back on later.

And should I block jconline from my phone or any computer? It’s my natural compulsion when I am idle waiting on someone to check out the mobile site for news. It’s the natural site I start typing in the address bar when I sit at a computer. It just is.

All of this doesn’t even hit on the fact that, let’s be honest, if I came back from an 11-day absence without a clue as to what happened while I was gone, my boss would probably be pretty annoyed with me. (The furlough is just this week. But I’m off through next Tuesday because Memorial Day and then I’m working the following Saturday.)

I get the point of the furlough. Keep jobs, save money, blah blah. But it’s bad for the people left behind and it’s bad for those doing the leaving. I’m in Ohio now, then going to Florida for a week. But even that doesn’t make up for the guilt that I feel leaving behind all my work for colleagues to pick up. It sucks. I know it sucks because like all my co-workers, I’ve been helping pick up the slack since the first furloughs were announced earlier this year. I am glad to have job, which is what I tell everyone who asks how much it sucks (which is a surprisingly large number of people). Compared to the alternative, it’s great. But it’s hard to just really step away and not care. I do care. If I didn’t care, I would quit. Because, as I’ve said before, I don’t get paid enough to not believe in and enjoy what I do. And since I’m getting paid even less these days, the fact that I do — on most days — like what I do is one of the top incentives to stick with this and see this business through the rough days.

I’m going to try to be a better furloughed employee. I feel like Bart Simpson writing, “I will not have contact with co-workers while I am on furlough. I will not have contact with co-workers while I am on furlough. I will not…” But as such, I am wondering who will tell the features editor that I ran out of time last week to do the column that’s due this Friday and is supposed to run next Monday? All the news I had to chase last Friday, which kept me hours over when I wanted to leave, made me forgot to send her a note. So she’s going to be pretty upset when she looks for it Friday and it’s not there. But, I guess the right response, given my experience earlier today is just to say, even though it feels — and is — completely irresponsible, “oh well, it’s not my problem.” At least until next Wednesday when I get back. But, that’s the problem with a furlough. You can’t just dip in and dip out of this business. It doesn’t work that way, especially when your job and your life are all tangled up in the Web. I don’t make the rules. I’m just trying to get the hang of following them.

Kudos to Kent News Net coverage of riots

Monday, April 27th, 2009

I first saw the coverage Kent News Net had of the riots at Kent State this weekend on Twitter. My immediate reaction was, “come on guys.” Not about the newsroom, which was pumping out updates at rapid-fire pace, but about the future alumni of my alma mater. People already associate the school with police (err national guardsmen) in riot gear. But at least they were fighting for more than the right to party obnoxiously.

But I digress.

My next thought, when I clicked through and checked out the Web site, was, “wow, these kids (that would be the Stater/TV2/BSR reporters) are doing an AWESOME job covering this.” The page was — and still is — decked in videos and photo galleries.

The next morning after I noticed the story on my Twitter feed, my mom was telling me about how the web editor was quoted in the Akron Beacon Journal’s story about the coverage/riots:

The Kent Police Department would not make a statement Saturday evening, but student journalists at the Daily Kent Stater and KentNewsNet.com were out in full force, covering events on their Web site and updating the community regularly on Twitter (http://www.twitter.com/kent360.).

Kristine Gill, editor of KentNewsNet.Com, said she and others went to investigate after seeing flames from their office at Franklin Hall.

”The flames were filling the street, like 15 feet high, and kids were throwing furniture on it and hanging from trees and screaming ‘KSU’ over and over again,” she said.

She said students told her the fire was started because police were harassing students on their front lawns and firing rubber bullets. Gill said some students showed her welts.

I know just last week, one of my former journalism professors said she was teaching those students about Twitter. Although I have said recently that even I am sick of hearing about Twitter these days, this is a great great great example of its power. Read back through their posts that night and you can feel the adrenaline rush. And then in the days since, you can see the rest of the story unfold with statements from the police chief and university president tweeted to the more than 300 followers. (I don’t know, but the KNN staffers might, how many people were following pre-riots?)

This is exactly what Twitter can be and should be used for in the news media. It’s not the only thing Twitter is good for, but with this coverage they have proven it’s a great tool and likely turned many new skeptics into converts.

I just wanted to take this space to highlight the awesome work of these student journalists.

How many stories in the print edition?

Monday, March 30th, 2009

Jay Rosen is collecting story counts of local newspaper’s print editions. I grabbed the past week’s Journal & Courier’s (March 24-30) and am posting my findings here. I counted 143 total local stories, for an average number of 20.4 local stories per day over the past seven days.

Overall, I have to admit the number was lower than I expected. I’m not saying it’s bad low, just less than I would have guessed. I was surprised also by the proportion of local to wire content, but as I note at the very end, my standard for counting wire was lower than for counting local stories. Still, my perception I think is skewed because the only section I read cover-to-cover daily is local, which usually had one or two wire stories at most. Really, glancing through the comments on Jay’s post, I’d say our team is doing a pretty good job. Maybe it just seems since we’re always working so hard, it should be more. But that probably has more to do with what isn’t counted in the print edition — all our blog posts and web updates, photo galleries and videos, for example. Also, the qualitative measure doesn’t scratch the surface of quality of stories. But that’s another day’s discussion.

The Local news section, which has the most reporters and includes myself, produced about as many as I’d expect but the number definitely ranged greatly daily — depending on space in print. There were more sports stories than I expected, but that may have something to do with it being March madness; both Purdue men and women were competing. There were fewer local features stories than I expected. That’s probably because I rarely read our features pages, or maybe that’s why I rarely do? I do not know.

Another factor affecting the numbers may be some people were off a day here and there for furlough. I myself was out a day and a half with the flu. It would be interesting to compare this to a week without furloughs. But that would require going back to like December or fast-forwarding to at least July, so it’d be hard to really compare.

Hometown: Lafayette, Indiana
The name of your newspaper: Journal & Courier
The url for its website: http://jconline.com
Circulation: about 33,000 daily and 40,000 Sunday

Tuesday, March 24

Number of pages: 28
Number of local, biz, features: 13+2+2 = 17
Number of local sports: 5
Total number of wire stories: 31
Total stories in the paper: 53 (local 41.5%)

Wednesday, March 25

Number of pages: 24
Number of local, biz, features: 12+3+1 = 16
Number of local sports: 7
Total number of wire stories: 25
Total stories in the paper: 48 (local 47.9%)

Thursday, March 26

Number of pages: 28
Number of local, biz, features: 12+2+3=17
Number of local sports: 6
Total number of wire stories: 25
Total stories in the paper: 48 (local 47.9%)

Friday, March 27

Number of pages: 20*
Number of local, biz, features: 10+1+?=11*
Number of local sports: 3
Total number of wire stories: 21*
Total stories in the paper: 35 (local 40%)*
* not counted: TGIF tab

Saturday, March 28

Number of pages: 24
Number of local, biz, features: 11+2+2=15
Number of local sports: 8
Total number of wire stories: 26
Total stories in the paper: 49 (local 46.9%)

Sunday, March 29

Number of pages: 40
Number of local, biz, features: 15+1+4=20
Number of local sports: 5
Total number of wire stories: 35
Total stories in the paper: 60 (local 41.7%)

Monday, March 30

Number of pages: 14
Number of local, biz, features: 7+0+3=10
Number of local sports: 3
Total number of wire stories: 25
Total stories in the paper: 38 (local 34.2%)

I know this was a bit more than Jay actually wanted, but I was curious. I’d be curious to see how it stacks up to another paper of similar circulation.

To understand who was writing this copy, here is the number of reporters in the newsroom.

Local desk: 1 communities/religion, 1 business, 1 county government, 1 city government, 1 k-12 education, 1 higher education, 1 courts and 2 ga/cops.
Features: 1 features/health and 1 arts/entertainment.
Sports: 5 reporters, but some with desk duties.
Total: 16 reporters.

Final thoughts to consider in weighing the numbers and their relevance:

  • Our paper is a Berliner format. At most we run three-story fronts. Quite often, we run A1 with just two stories and other refers. This also means, our paper has less actual column space than many. We have four sections most days, including a local front, nation & world, opinions; local; sports/biz; and features that vary by day. On Mondays, we have two sections.

  • I did not count ANY opinions page copy, including local editorials, letters, guest columns or columns by editors.
  • I did count local freelance columns/stories in the other sections. There were few of these during the week.
  • I did not count briefs, even those based on meetings/events/games/trials/etc. actually attended by a reporter. Likewise, the sports agate; business, schools and communities notebooks; and things to do calendars were not counted. Some of each of those items are from releases and others from original reporting.
  • I counted all wire stories that were distinctly set apart, not packaged as briefs even though some were short enough to be briefs.
  • I did not count stand alone photos.
  • I counted stories packaged together as separate stories if they carried distinct bylines on each.
  • I counted bylines, taglines and “staff reports” all as one story, even though in our actual byline counts they aren’t counted equal. This means a short charticle counted the same as our Sunday A1 package. I also counted staff & wire reports as one.
  • Not counted are obituaries and our weekly “records” pages with police blotter, meetings list, marriage licenses/dissolution, restaurant inspections, property sales, home permits, etc. Those items don’t carry bylines but do require reporters to actually go out and collect the records and then input them.
  • I did not have a copy of our Friday entertainment tab at home. So I didn’t count the entertainment stories that day.
  • I also didn’t count inserts/classifieds/etc. in the page count. Those are strictly news pages.

Who will push for public records?

Tuesday, March 3rd, 2009

A man called the newsroom today to ask how he could keep his recent home sale out of the newspaper.

I told him we don’t exempt things from the records page. There are lots of people who wouldn’t want to be in the blotter or have their divorce or foreclosures reported.

His argument was, “It’s no one’s business.”

To which I replied, “Obviously, the government feels differently. That’s why they made it a public record.”

I explained that anyone — me, his neighbor, his best friend — could go get a copy of the information anyway.

“I know,” he said, “but if they really want to know, they should have to do the leg work.”

I explained his logic to him in other terms: “So, if someone wants to know what’s happening in City Council, they should have to attend the meeting right?”

He thought about it, thanked me for my time and went about his life.

The man wasn’t crazy or obnoxious about it. Someone in the assessor’s office told him who compiles the home sales for the J&C. (I picked up that editor’s line because he was off today.) The man said he didn’t want to hurt neighbors feelings by the price it sold for. I don’t have strong feelings about the journalistic value of publishing home sales. Except that for some reason people are nosy and love that stuff, so we print it. News is what people want to know, right?

My responses to his pleading was what surprised me. Normally, I wouldn’t be that forthcoming. It probably was I waiting on the state superintendent to arrive, so I really just wanted to get off the phone. But maybe it’s that I’ve been thinking a lot lately about what a world without journalists would look like.

I didn’t go into detail with him, but when I said the line about the city council, I was thinking, sarcastically, “So obviously nobody in this city actually cares about what’s happening.” That obviously isn’t true. Therein lies the importance of what we do that so many people take for granted.

This man wanted us not to print the information for the exact reason we publish a newspaper. We aim to get out, in a way that’s easy to access and digest, the information most people don’t know is available, wouldn’t know where to begin finding or would never have or take the time to pursue. You can argue about reporter’s biases and agenda, but one of the important roles we serve is as an impartial observer and chronicler. Our first draft of history, in most cases, is the only version that ever gets written. I have absolutely no stake in whether the price of that caller’s home gets printed or not. I do not care. But I do care that the record we publish is complete. He wanted it to be hard to access because he knows nobody will bother taking the time. Nobody except the newspaper that has decided publishing these public records is important. If journalists are not there to push for not only that but more important records, who will?

The readers care about the journalism too

Sunday, March 1st, 2009

I don’t normally read the story chat segments of stories, except on my own articles. Even on those I always jump in with some trepidation about what blasphemy readers will say I’ve committed today. Even if I reported my heart out, seems someone will always find or make up some fault. Mostly, I can’t get past the obnoxious, holier-than-thou and sometimes down right ignorant comments too many people post. I’ve gotten past the point where, except in extreme cases of stupidity, it riles me.

Tonight, I happened to scan down into the comment sections on a few stories and it actually made me hopeful. There are people out there, our readers and our community members, who do believe in what we do. Who do understand why it matters that places like Denver (and to be fair nearly every other city, though not quite at the same level of drop-off as closing a Pultizer-winning newspaper) have fewer reporters covering the streets today than a decade ago.

Too often, I guess, I feel like the debate about this business feels as if its taking place in a silo. It’s probably the people I listen to and the publications I read, but I feel often like we’re debating something without asking the most important people — the readers — what they think. While we’re out there busting our butts, reporting our hearts out and teaching ourselves new media skills to stay relevant and reach more people, it feels like no one really appreciates what we do, except us. You hear people say, let the dinosaurs die. But, and I’m saying this as a 23-year-old journalist with my feet in both the print and moreso the digital world, to be honest, I haven’t yet seen a better model of covering a community than the feet-on-the-street beat reporters community papers have canvassing their region. Perfect? Absolutely not. But worth continuing? I think so. Whether the work gets printed on dead trees or coded in bits and bytes, the cadre of newspaper reporters do a better job than other models I’ve yet seen (real or hypothesized) to make sure what matters gets published. When there are fewer ears listening and eyes watching what happens, that affects people. I don’t think newspapers, not as we know them today, will be here forever. But I’ve got to hope the work we do will endure.

I’m going to re-post two comments on the Sunday column from the executive editor of my paper. This week Julie wrote about how newspapers still supply much of the original reporting that matters, instead of spouting undocumented claims or fixating on the latest missing child/homicide/natural disaster du jour as some media are prone to do. She writes:

I had early hopes that the Internet would provide new and expanded ways for accountability and watchdog journalism. But it’s been disappointing to see how little original reporting is actually done by Web-only enterprises. For the most part, it’s newspapers and their Web sites that are providing the databases and online reporting that have taken public-service reporting from print to cyberspace. That’s because solid reporting takes a lot more resources and commitment than most people realize.

Public-service journalism isn’t the kind of news that attracts a Geraldo, but as media continue to evolve in varying forms, the public will need to decide what kind of news they and the country wants and needs.

Two readers posted encouraging comments on her column today:

JoeKr wrote:
Newspaper journalists seem to be the only ones who have the training and experience to do in-depth investigative work. This is essential in any free society. Furthermore, only print journalism can provide side-by-side opposing views in depth. Talk shows can provide two, three, or four talking heads, but there is little discipline to what is said and exchanged–just as was noted in the previous post. (and often the talking heads talk over each other or passed each other–with only frustration for the listeners or viewers.)

luvlafayettein wrote:
It is too bad that so many newspapers are struggling and closing. I’ve always loved print media. The discipline of objective news gathering and reporting, a “free press,” is essential to maintaining a free America, and this must continue at the local level. (“All politics is local as they say.”) News organizations that can develop distribution methods that consumers want, in a manner that is economically sustainable, will survive. Print is becoming less sustainable–both economically and environmentally. It seems necessary to figure out how other electronic distribution methods can generate enough revenue to cover costs and generate a profit. An awesome task … and I wish you well as you evolve in this time of seismic change in media.

The Indianapolis Star had a nice piece today that is exactly the type of watch dog journalism newspapers are so good at, but that requires tremendous resources to pull off. They looked at the striking amount of nepotism in township governments in Indiana. They also tied it into an interesting database about township spending. This is important because the state legislature this session has been hammering on the excesses of township and county government.

So there were a few comments on the Star’s story I also wanted to highlight:

Dave72 wrote:
This is excellent journalism; nice job Star!! This is an example of why we need to support the Star with our subscription dollars.

My request now is that the Star point its floodlights at the CIB. The amount of money the Pacers are requesting is far greater. And we simply haven’t heard anything lately about what is going on with negotiations. Even if the Star’s editorial board supports giving more subsidies to the Pacers (if for no other reason than to sell its papers), its owes it to the citizens of this city to report on this story.

Digging even deeper, I hope someone, either at the Star or in acedemia takes on the City’s amateur sports strategy going back to the early 80s.

The strategy has clearly failed us in many ways, and now its architects — Swarbrick, Glass, etc. — are skipping town as the city burns. It paid off handsomely for these music-men. But they need to be publicly shamed in the same way these township trustees are being shamed.

I liked that comment, for one, because it recognized the amount of research that went into this and encouraged people to support the endeavor. Then, it tossed out a story pitch worth looking into. (These types of story ideas are one of the reasons I do bring myself to read story comments.)

Anyway, here’s the final story chat I’ll highlight. What I’ve found, in reading the obnoxious comments I loathe, is often the community polices itself. The others who comment are perceptive and realize when a comment is out of line or just stupid. And sometimes, like this one, they say the things we would say if we could jump in and say it ourselves:

evilwoman wrote:

Replying to IndianaJane:
The Indystar has the slowest website on the net. If I didn’t have high speed cable I would be able to read any of it – some pages don’t even load. Now, they’ve added advertisements to make it even slower.

“Now, they’ve added advertisements to make it even slower”

Are you friggin’ serious?!?!?

Wow – the world must be a strange and confusing place for you…

How the HELL do you think this, or any other website generates revenue??? Do you think there is some magical pot of gold at the end of a rainbow that deposits money to the website’s owner when someone views it???

Everyday I am just amazed at the utter stupidity of people on this planet. How do they even get through the day????

Ok, so maybe that was unnecessarily sarcastic. But it made the point. (For the record, I’m pretty sure the J&C’s site loads slower than the Star’s. Both have been blessed with a different version of the Gannett overloaded Web site stick. I know I shouldn’t, but I’m just saying.)

I guess this silo isn’t such a silo anymore. Not when you have major TV news outlets reporting on their evening newscasts about dropping newspaper stock prices and the Rocky Mountain News shuttering. And when magazines like The New Republic and national newspapers like The New York Times are throwing this out there for everyone to digest. Even our own business page prints the corporate quarterly results and announces our cuts and cutbacks so everyone in the community, at least those who read the newspaper, will ask about it the next time they see you.

I went to a school board meeting last week in a town I cover only as often as there’s something of note. Before it started, I was talking to a few of the regular attendees, whom I’ve met before and even talked to over coffee at McDonald’s after filing on deadline. One of them asked about my job security because he’s read about the furloughs, layoffs, etc. I said, honestly, I felt OK. He crossed his fingers, as if to indicate, “good luck with that.” I laughed. I don’t want sympathy. I want people, like that man, to support what we do. I want people to know that it matters what we cover and would matter more if we stopped. I need a solution that will ensure this type of work, the public service we perform, does continue. But until then, I’m encouraged that people do care.

My new education beat blog at the J&C

Monday, February 16th, 2009

I started an education beat blog for the Journal & Courier in January.

It’s something I’ve wanted to do for a really long time. Two years in, I now feel I have a strong command of my beat. I also feel I can handle both my normal workload and the added work of the blog without diminishing my daily work. Even though I knew (and know) it is more work for me, it is something I think will improve my beat and my coverage. So in my annual review this year, I really pushed for it.

After some discussion with editors, showing examples of other education beat blogs and explaining my ideas, I got the go ahead to try. The first few weeks were just be me testing the waters. I’ve kept blogs before (obviously), but this is a bit different both for me and for the J&C. While we have a handful of staff blogs (mostly sports), we do not have any news reporters blogging. Until now.

Obviously, the test was “live” because it was through the Pluck system on jconline. (Pluck barely qualifies as a “blog” except in concept, but it is what we’re working with, and although it hinders easy access, I’ve decided it’s doable. I think.) But it wasn’t put on the staff blogs page or promoted in print until last week. The editors dropped it in a couple of the print “more online” refers. I highlighted it in a breakout on my weekly schools page. And in Sunday’s paper, I talk about it in a Q&A on the opinions page about my beat and new blog.

Q:Tell us about your new blog.
A: What gets printed in the newspaper is a fraction of what I report. Much of what happens never lands anywhere beyond my notebook. I wanted somewhere to put those items and other things that won’t make it into the J&C but that parents or teachers might be interested in knowing. I’m hoping it becomes a collaboration between me, publishing what I know so far, and readers, responding with their thoughts or even leads I don’t know about yet. Check out the School Notebook at jconline.com/blogs

I have no idea if anyone else has looked at it. No comments yet. But actually, I did get one reader who submitted a message to my profile with a story idea that I looked into and posted a blog post about. Then, when the Indiana House voted on the bill, I turned it into an A1 story. I would have learned the provision in the bill eventually, and did get notes about it a day after my initial blog post, but that person tipped me off a little earlier.

Basically, this is still very much in the experimental stage. I’m still trying to figure out both what to post, how often to post and when to post. I know there’s no magic formula. (Though, I have to say if I could replicate Kent Fischer‘s blog in Dallas here, I’d be pretty happy.)

So far, I’ve learned a few things:

  • It takes more time than I expected to write up a post, including appropriate links/files, etc. Since my regular workload remains the same, this is one of my hindrances.

  • But for those posts I later turn into a story or a brief for print, it reduces the time needed to write the pieces.
  • I have a long way to go to put this into my “routine.” For now, it’s more an afterthought than where I break news. (If it’s true breaking news, then I’m breaking it on the front homepage where more people will see it.) So far, my posts have come first thing in the morning, around lunch, when I’m waiting on a call back, when I’m done filing for the night … basically when the urge strikes.
  • I also need to figure out what to post/not post and make it regular. This is hard because my schedule is pretty unpredictable. However, I think if I started a few regular features, they would give me something to post even when news is slow. It would also make it harder for me to ignore the blog when I get busy, which has been a problem so far.

There are also a few brick walls I’ve hit that I’m working through:

  • Pluck, the social media program underlying all Gannett sites and which our staff blogs run through, is not at all user-friendly. Not for the blogger nor the reader. You can’t, for example, just write HTML code for a link or to make something bold/italic. You have to actually highlight and paste in your link using its form. This slows me down because I usually just write the HTML as I write the blog, without stopping. You also can’t just drop in a YouTube video or a google spreadsheet. It does let you upload some things, like images, but it’s very limited WYSIWYG. That makes it easy for a regular person to start a blog on the site. It makes it maddening for an experienced person.

  • There is no spell checker on the blog form. Since the posts don’t go through an editor, this is kind of an important feature. I have to spell check it in another program or site. Even the automatic spellcheck on Firefox doesn’t work on the site for some reason. I could write the post in another program, but then I have to go back in on the site and format the links/text.
  • There’s no easy way to point people to the blog. Pointing to a specific post is even more challenging. So far, what we’ve been doing is just referring people to the jconline.com/blogs directory. That works, OK. Except, then they have to find my blog (the second one listed for now). Then, even though the most recent three posts are listed, whatever they click takes them to the main page of the blog. And finally, from that page, they can actually click to read an entry. One entry at a time. I get that each of those are page views, but seriously, how many newspaper readers would follow three jumps for a 200-word story? I suspect even fewer will follow those jumps online.
  • Each post is its own page without context in reference to other posts. The main page is like a partial RSS feed: You see the first few sentences but have to click to see more. What’s more annoying, however, is that the posts themselves are standalone. You have to click to see them, then to see another one, you have to go back to the main page or click a recent post in the sidebar. There’s no “next” or “previous” and no way to see multiple posts on the same page. Again, this has to do with page views. But I tend to think ease of use will get someone to load more pages and stay longer, rather than get annoyed with an unwieldy, unintuitive interface.
  • Only the most recent 10 tags are shown. If you look in the sidebar, you can click on the most recent tags, but not any others. This is complicated for me because I want to make sure I’m using the same tags to make them useful. But it doesn’t recommend tags I’ve used in the past or have a list where I (or readers) can look specifically for that tag. This is a problem because I cover more than two dozen districts, with multiple schools. I want people to be able to find stories specific to their community. I haven’t figured out an easy way to do this yet.

Now that I’ve complained, here are a few things going OK:

  • The RSS feed seems pretty good. I would like some of the tracking and social media features feedburner (Google?) offers. But the feed works and includes — Thank you! — full posts.

  • I’ve been able to drop things on the blog before I could get the story out and also things I will never print. For example, the post about an anonymous $1,000 donation for impoverished kids and about schools continuing without power. I’m trying to limit these to things people might actually be interested in. I don’t want to bore the potential readers with process, but I do want to expose some of the things that spark my interest or might spark theirs.
  • It’s already prompted at least one story idea. See my comment above about the charter school bill. That is even before we’ve really started promoting it. As I start telling people on my beat about it and regularly promoting it on the schools page, in print, etc. I hope it will become more useful — for me and my readers.

I still have a long, long way to go to make this what I want. The blog is very much in its infancy. But so far, I’m already seeing the payoff, even if it sometimes come with the headaches. Unfortunately, many of the headaches are beyond my control. But where I can, I’m trying to come up with some other solutions/ideas to make it work.

Since I know some of my readers here are beat bloggers themselves, I’d be remiss not to end this post with this plea: What mistakes did you make that I should avoid, and what are your best tips?

Also, if you’re a beat blog follower: What posts get your attention? What could you do without? What would you want to read about your local schools/education?

UPDATE:

I decided to take some time this morning before I go into work to come up with solutions to some of my complaints. Not ideal, by any means, but I think these will make it easier on my readers:

• I created a blog entry with every tag I’ve used so far and links to search for it. I will update that entry (dated to be the first entry in the blog) as more tags come into use. I also made a tinyurl for that entry (tinyurl.com/jcschooltags) and placed it in my “about me” section above the blog. Unfortunately, the profile section doesn’t let you actually create a link. So they’ll have to copy and paste it. I did put it as the top link in my “blog roll” — just under the most recent tags section.

• Until I come up with a better way to easily point people to the blog, I created a tinyurl to link people there: http://tinyurl.com/jcschoolnotebook