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Poynter’s pointers on managing intern/reporter blogs

May 5th, 2008 at 10:34 pm

There’s a quick read about how to handle intern or reporters blogs at Poynter’s Every Day Ethics column from Thursday.

The cliff notes version of the entry is this: have a policy, make it known and don’t make it “no blogs.”

As a proponent of journalists blogging and a member of a newsroom with a pretty loose policy (which I think has a lot to do with my editors’ comfort with the technology: the publisher, executive editor & managing editor all blog themselves for the Web site), I think all the suggestions about the policies in the column are reasonable:

  • Write one. Maybe start a blog about policies. But do it now. It’s way too late to claim that blogging is just too new of a phenomenon to merit a policy.

  • Reconsider your policy if it states: No personal blogs. Telling a 20-year-old he can’t blog is like telling a 50-year-old she can’t write a holiday letter. You won’t win that one.
  • Consider what you’re comfortable having employees discuss in public:
    • Nothing about the newsroom at all? That might be unrealistic.
    • Nothing about stories in development? That seems fair.
    • Nothing that puts the company in a negative light? Sure, you’ve got a right to require that, but you might define negative carefully.
    • Nothing about sources? Good idea. Journalists who say things about their sources that they wouldn’t put into their stories are treading in dangerous territory.
    • Nothing embarrassing or negative about your colleagues.
  • I counsel journalists who keep personal blogs to employ a no-surprises rule. Always let your boss know if you have a blog. Ask for guidelines, if they don’t exist. Never say anything in the blog that you wouldn’t say out loud, to the primary stakeholders.
  • I agree most with the items I underlined in those suggestions.

    The first made me laugh, but it’s true. Don’t say I can’t do it, but do set guidelines for me to follow. If you don’t set guidelines, don’t blame me if down the road you’re upset.

    But by the same token, the ultimate responsibility is NOT on the editors to foresee every instance that could need guidance. They have better more important things to do than micro-manage their employees personal time. So if you want to blog, you need to be reasonable and responsible. Never, never, never post anything you wouldn’t feel comfortable defending. Assume Google will archive it. Assume it will be the top hit someone (like your boss or your sources) sees when they Google you down the road. Would you be comfortable standing behind it? If not, don’t say it. If you’re not sure, wait a day. You can’t always take it back.

    When they first heard I had a blog, some of the other reporters and editors told me a story about a group of former interns who had kept blogs that they thought no one read. They were honest, uninhibited. Turns out, the whole newsroom was reading. Assume this will be the case. Think about your reasons for wanting to hide it. Then, think about my last paragraph and find a way to reconcile those differences.

    That goes along with the “ask for guidelines” approach. Although I’d already started the blog when I started my job, I wasn’t sure what if any policy my paper had. I approached the editor about it. Later on, when someone in corporate came across the blog and included a reference in a corporate media strategy blog, she wasn’t caught off-guard by the existence or content of this site. She thought it was cool I got the mention. If she didn’t know about the site, I don’t think she’d have been so happy for me.

    The tagline version of my point is this: As with most things in life, blog responsibly.

    Completing my collection of Clinton campaign coverage

    April 30th, 2008 at 10:28 pm

    Today I got to cover the last of the Clintons. This one is the one that really matters, at least for now. Hillary Clinton was here in town. She spoke for about an hour in Riehle Plaza in downtown Lafayette.

    Hillary Clinton talks about jobs in downtown Lafayette, Ind., on April 30, 2008.

    Previously, as you’ll recall, I wrote about our coverage of Bill Clinton when he visited a local high school.

    In the intermediate, as Indiana has become a Democratic political battleground (no seriously, someone pinch me because I never thought I’d see that happen when I took this job), we’ve also hosted Chelsea Clinton.

    (Barack Obama came too, but he came the day I went home for my mother’s birthday. I told her that was how much I loved her that I gave up the chance to cover a potential future president to spend time with her. She told me I should have stayed. Ungrateful. Er proud? Several others have also stumped for Obama, but other than covering his economic policy advisers in a Q&A discussion, I haven’t been assigned to any of those. — Rumor mill is telling me that Obama may be back this week, so perhaps I’ll get my chance before next Tuesday?)

    Well, I got my chance today to cover a potential future president (no I’m not taking sides here, I’m just saying, regardless of which side of the partisan isle or which Democrat you support, they’re all potential until one of them folds or loses for good). My assignment to cover Hillary Clinton was the same as bill: fast and frequent updates online preceding and during the event.

    With Bill Clinton, it was our first attempt at live blogging. I’d say it was a success, but it was imperfect.

    Since then, when I covered Chelsea, I couldn’t send as many live updates because of the set-up. I offered a few updates before, as it started and immediately after. It was a much smaller event, so not worth blowing out of the water like the others. I was also tasked that day with writing the A1 package about that event, unlike with Bill & Hillary, where my main role was simply keep the content fresh and help if other reporters need it.

    At Obama, we threw the kitchen sink again. They sent live updates, but I was on vacation and wasn’t paying attention so I’m not sure how frequent or what they consisted of in terms of writing. They also tested live video streaming for the first time that night and it was, er, less than successful.

    Tonight, again, I was tasked with the live updates (the time stamped ones in the middle of the page). And tonight, we had live video playing on the homepage. (We were actually working with a local high school student to do the live video. A great example of working with the talents of your citizens!) Throw in a video package and a photo gallery plus three other reporters — and Clinton got the kitchen sink as well.

    More as an aside to the “real” journalism, but I also updated twitter throughout. I’m looking at Twitter in that case as more stream of consciousness and scene setting. The meat and potatoes of the speech was definitely going (quickly!) into jconline.

    I noted last time that pressure for quick turnaround hampered my creativity and that nearly ever update began “Clinton discussed.” I’m proud to report not a single update tonight began with those words. In fact, because I was self-conscious about it, only four of the 16 updates I sent began with any form of “Clinton said…”

    I tried to make it more engaging by not starting everything the same way. I also spent more time writing through some of the items rather than try to get everything verbatim. I’m not a court reporter in this case, I’m still a journalist. And a reporter’s job is to help readers make sense of not simply transcribe an event. I had a few typos, but overall, I’d still put this in the win category.

    I think this is the type of thing you get better at as you do it more. I hope. I still felt a bit overwhelmed trying to get it all processed and written so quickly. It was fun, but I mean, literally it was non-stop for an hour. And that was all after I’d come in and reported and written the local page centerpiece this afternoon — plus already written several updates at the scene.

    While I don’t anticipate any political powerhouses will be visiting the Hoosier state beyond next Tuesday’s primary election, I do think the groundwork we’ve laid during this campaign is vital.

    We were training our own reporters and photographers to create this online content. That is definitely important. We know now what works and doesn’t, and we know what we are capable of when it comes to this type of coverage for other things down the line.

    Perhaps even more important than training our staff, we were training our readers to expect it and to look to us for it. At points more than 250 people were watching jconline’s live video. I don’t know how many stopped by our live updates, but I suspect it drew at least some. I know I gained a few twitter followers during the event.

    Long post short: Another win for the future of journalism. Another awesome adventure in reporting.

    Journalism in six words

    April 28th, 2008 at 11:37 am

    How would you sum up journalism in six words? Poynter asked this question a few weeks back (maybe not even). I meant to comment on this earlier, but now’s as good a time as ever. You can go vote on which if the finalists you think is the best six-word summary of/motto for journalism.

    Here are the top 10 finalists to choose from:

    • Doing more with less since 1690
    • We’ll always have Paris … or Britney
    • It’s how I change the world.
    • Get it right, write it tight
    • They’ll miss us when we’re gone
    • Feed the watchdog, euthanize the lapdog
    • Who, what, when, where, why, Web*
    • Facts, schmacts … how is my hair?
    • Dirty commie latte-sipping liberal scum
    • Please stop griping, now start typing

    I bolded my personal favorites. The asterisk is the one for which I actually cast my vote.

    Also, on the Poynter story there are several honorable mentions. Here are my favorites among those:

    • We’re sorry about all the trees

    • No news is not good news
    • How many inches is the truth?
    • Seek the truth, not the money
    • We don’t make this shit up
    • Dead wood floats. So can we
    • A journalist’s work is never done
    • History’s first version, updated every minute
    • It beats working for a living
    • Speak truth to power, or else
    • But this IS my day job!
    • Mainstream media: We’re your grandfather’s blog
    • Filling the space between the ads

    So, what’s your favorite? (Vote at the Poynter story. Right now it looks like “Doing more with less since 1690″ is leading, followed by “They’ll miss us when we’re gone.”)

    I didn’t submit any to the contest, but here are a few humble attempts I just came up with:

    • Been there. Done that. Rinse. Repeat.

    • Every day something new to learn.
    • Speak up or hold your peace.
    • Who’s watching your government?
    • Nothing is worth more than today.
    • Tomorrow this will be forgotten.
    • I couldn’t make this stuff up.
    • As read about on Romenesko.
    • Blogs: Repurposing real journalism since 1997.

    Have any contributions or ideas for your own six-word motto for journalism? It’s harder than it seems.

    Ohio papers to share stories

    April 22nd, 2008 at 10:35 pm

    Ohio is one of those states with lots of cities. I grew up in Akron, which is a respectable size city, but is just one of several in a state of many. There’s Canton, Cincinnati, Cleveland, Columbus, Dayton, Toledo and Youngstown. And those are only the largest. And they all have a major daily paper, many which aspire to be more than just the local paper of record.

    So in a time where state capitol bureau’s are being cut, where getting someone to break the news half a state away isn’t always financially viable and where the locals can probably lend better context to that story anyway… Ohio’s newspapers are taking a step forward.

    They’re sharing their stories. Yeah, there’s the AP. But if my reading of the PD’s editor column is right, this goes beyond that.

    So the ultimate winner is you because, under this system, you will be able to see the best work written by the best reporters in Ohio’s largest cities in The Plain Dealer or on Cleveland.com. And you’ll be getting it at the same time as the folks in those cities do.

    It took a bit of doing because the competitive instinct is in every good journalist’s DNA, and most of us would swallow our notebooks before we’d share what’s in them with another reporter. We’ve spent our professional lives trying to keep other newspapers from getting our good stories. Now, we’re giving them away.

    Here’s why:

    The way that news from The Plain Dealer and other big papers used to find its way around the state was this: We would report and write our stories, wait until late in the day, and then turn them over to the Associated Press. The AP would then either rewrite them into wire service story format for general consumption; report and write its own stories later; or decide that the news was not of statewide interest and do nothing. If we had a breaking-news story all to ourselves, we would try to keep it away from the wire until the following day. So did everyone else.

    That’s not good enough anymore. In fact, I’m not sure it ever was. Competition is a wonderful thing. It keeps everyone sharp. But we don’t compete for readers with the newspapers in Cincinnati or Columbus, except in the most tangential way, and never did.

    We almost always break our stories online now as soon as they happen, so they’re not exactly a secret from the other newspapers anyway. So why not give readers all over Ohio the benefit of the best work from each corner of the state?

    In today’s world, breaking news is measured in minutes, not days. It’s important that we provide our readers with the best news report we can, as soon as we can, on our Web site and in the best and most current newspaper possible each day.

    I’m all for spreading the content and breaking down barriers to good journalism. Kudos to the news orgs for recognizing and addressing that. This is good news for Ohioans.

    QOTD: … On a given day, I learn something that you didn’t know …

    April 17th, 2008 at 10:03 pm

    I stole this amazing quote from the Facebook of a good friend. I just had to share it.

    “For that alone, I can have no regrets. Nah, son, fuck law school. And fuck the M.B.A. I’ll never have. And fuck all that Chaucer and Cervantes and Proust I might never get around to reading. On a given day, I learn something that you didn’t know and then, my authority drawn only from scrawl on pages of a pocket notebook, I write it up clean so the rest of you can get your hands filthy with ink, reading my righteous shit. In the less fevered lobes of my brain, it was as pure as that.”
    — David Simon

    Simon, btw, is an author and former Baltimore Sun reporter. He’s the brain behind HBO’s The Wire (which I’ve never seen but sounds cool). The quote is from his recent Esquire essay, “A Newspaper Can’t Love You Back,” which is worth the read.

    The “Why journalism?” question

    April 7th, 2008 at 10:36 am

    Recently, I’ve been asked by several people — job-shadowing teens, co-workers, friends, sources, strangers — “Why journalism?”

    I always spout off a half-dozen reasons I love my job, love my beat, love this business.

    In thinking about it, I’ve come up with a single line that I think kind of sums up what’s at the heart of my desire to do this. It incorporates everything, my love of meeting new and interesting people, being the first to know, seeking out answers to my questions, getting out information important to people’s lives and trying new experiences.

    Here’s what I’m telling people keeps me doing this: “I get to experience things that most people, literally, only get to read about.”

    So, guys, how do you answer the “Why journalism?” question?

    QOTD: If you fell down yesterday, stand up today

    April 4th, 2008 at 8:24 pm

    “If you fell down yesterday, stand up today.”
    — H.G. Wells

    This could be interpreted many ways. Since I like to focus on journalism and blogs and all that fun stuff, I’ll throw out this advice to all the reporters and editors who’ve lost their jobs, to all the sell-outs and dreamers deferred who’ve given up and to all the nay-sayers who believe it can’t be done. It’s always worth getting back up to try again.

    Selling out in journalism, and why I don’t think I ever will

    March 31st, 2008 at 7:36 pm

    I’ve commented before about people leaving the journalism profession for greener pastures.

    I think I’ve encountered more people who say, “I used to be a journalist,” than I actually know personally as working journalists. I mean they’re in all walks of life, everyone from teachers and house wifes to lawyers and business owners. And that’s not to mention the PR workers who’ve fled this biz.

    Yet today I was still a bit surprised and saddened when I learned that one of the other young reporters who works with me is “selling out” to go shuffle paper for the federal government — making almost more money in his first year than I’ll likely make after a decade.

    Really, I shouldn’t be surprised. I like the kid — a kid, I guess, just like me; in fact, he started here part-time about the time I did and just graduated last May — and he did the job well. But the thing was, it was just a job. He showed up, got his assignments, did them without complaining (my editor loved this) and went home.

    So, when I asked him today why he decided to take the other job (aside from the obvious pay increase and daytime hours, lack of weekends, lack of people yelling at you or returning your calls, shorter commute, etc.), he was pretty blunt. Basically, he said, “If I’m going to hate my job, I might as well be well compensated.” Not that his job was terrible or that he didn’t like it, but he said he could only cover so many CAFO meetings where no one would talk to him. Plus, he said he’s resigned himself to the fact that he won’t like any job. But he figures, it’s only eight hours a day.

    I laughed at his bluntness. And then I pondered, “I could sell out for that much money.” And he was quick to reply, “No you couldn’t.” To which I protested, “Why not?” And his reply, which kind of cements the difference between me and a lot of journalists, “How many posts have you made on happyjournalist?”

    I guessed two posts. But he corrected me, three. He had read them all, apparently. He’s a bigger fan of angryjournalist. But that’s another point entirely.

    The differences between this reporter and myself span much more than the month and a half age difference, the colleges where we earned our degrees or the states we claim as our homes.

    There is something fundamental that many working journalists don’t get: You can’t just “do” journalism. You have to want to effect change — however small and however many unreturned phone calls or boring meetings it takes. You have to care about the community you cover, whether it’s a topic or a geographic region or both. You need to have a purpose. You have to believe in it.

    If you don’t take it to heart, then you’re not going to enjoy journalism. Those meetings will just be three hour wastes of your youth, and the stories you write, just another byline to fill your quota. You’re not going to be happy. And you know what, my soon-to-be-former colleague is absolutely right: If you’re going to hate your job, you may as well be paid well to hate it. Or as I often say, “I’m not paid enough to hate my job.”

    As for me, I think he was right. I care too much, almost to a fault. But I don’t think that’s a bad thing. Journalism could use more people who care. It’s the people who believe in it who will make sure it outlasts whatever technological shift the world endures, and who will figure out a way to see the work we do persists, stays relevant, and, hopefully, thrives.

    LOL @ nothired.com

    March 25th, 2008 at 10:53 pm

    If you’re a Twitter follower, you likely already know I discovered a new site about an hour ago.

    It made me actually “LOL” several times, so I thought I’d pass along the joy of NotHired.com. Here are a couple of the journalism/writing related postings you may find as amusing as I did:

    nothiredcopyeditor.gif

    Here are a few typos from one applicant’s cover letter:

    “I also teach an SAT prep course—the students their love me!”

    . . .and. . .

    “I can speak without thinking and right even better.”

    Saving the best for last.

    I’ll take “What not to call your potential employers?” for $1,000. Note the last graf:
    notehiredbbc_skank_ho.gif

    It reminds me partly of Joe Grimm’s News Recruiter blog (the less formal journalism asides to his Ask the Recruiter column). In particular his Friday postings amuse me.

    My two personal favorite lines from cover letters I proofread in college:

    • Opening line of a cover letter from a photographer at my college paper in Kent, Ohio, to the Cleveland (Ohio) Plain Dealer: “Greetings from Ohio!”

    • In a cover letter from a designer to the Gannett recruiter conducting on-campus interviews: “I want to get with Gannett.”

    I’m sure there are others. But those both stick out in my mind as the funniest. Your Turn: What’s the funniest mistake you’ve made or seen?

    18 online updates and one story for Tuesday’s deadwood edition

    March 24th, 2008 at 10:49 pm

    If you know Indiana, you know we’re usually fly-over territory for presidential candidates.

    That’s why, when we heard late Friday that not only was Hillary Clinton’s campaign coming to Indiana, but Lafayette was going to host her husband, former U.S. President Bill Clinton, we became, to quote my editor describing me and another reporter, “Giddy.”

    I was in college in Ohio during the last election. So I have seen several presidential hopefuls in person. But tonight was the first time I’ve been in the same room as anyone who ever commanded this country.

    Let me say this, the experience was intense. But not because of what he said or the 3,000+ crowd in the gym, another gym and the school auditorium. It was intense because of my assignment.

    The only story I wrote for tomorrow’s paper was a look at the preparations the high school underwent and the excitement from the students. That makes sense, since I’m the education reporter and all. I headed to the school at lunch and talked to the principal and some students. I came back and wrote an online version of the story to kind of give a feel during the day of the atmosphere. Then, before 3 p.m., I’d filed that story for print and moved on.

    Today was also a big day on my beat, so I worked a little on another MAJOR story on my beat that will go online early tomorrow morning, followed with a more in-depth story for Wednesday print. The Adequate Yearly Progress results — basically, whether a school is failing or not under NCLB — were released with a 10 a.m. Tuesday embargo.

    I was also, throughout the day, talking to the campaign, the schools, etc. checking on information we were hearing and answering questions our readers asked. Lining up logistics with my editor, other reporters and photographers.

    And then, at 4 p.m., it was time to really tackle my assignment: Updates from the scene throughout the night. That was three hours before doors opened and four hours and 40 minutes before Clinton took the stage.

    All told, I sent my editor 18 updates from my laptop at the scene. I know because I counted the number of e-mails when all was said and done, and I could finally breathe.

    my updates e-mailed to my editor

    I had started them with subjects, “Clinton update #1,” “Clinton update #2,” etc. By number 11, I’d lost track. That was also about the time he actually arrived. My subjects became: Clinton arrives, clinton iraq, clinton economy, clinton education, etc.

    Some of the updates were detailed narratives, describing the crowd, the atmosphere and talking to people lined up. Some were just a short synopsis of where it stood: Police chief says Clinton left previous stop, expected by 8:30.

    I adapted my method in the middle. I wasn’t looking at jconline throughout the event, so I didn’t really know how my editor was playing what I submitted. I was trying to get my next update reported and keep the information fresh. There were a few other reporters in the crowd as the event start approached, and they were also there helping catch some color from the lines and feeding it to me to send in with my updates. By about 7:30, I just started typing them with time stamps and then jumping in with what I was hearing and what was occurring. This, as it turns out, was a pretty efficient way of writing the event backwards, much like a twitter stream.

    Actually, at the same time I was writing for and filing updates to jconline, I was also trying to post updates on Twitter. Though, obviously, my priority was on the J&C, which reaches far more people than my Twitter account. Though it was cool, and you kind of see it in my updates, I was even interacting with other people back at the J&C and also across the room from me.

    Bill Clinton event live blogging on twitter

    You can look at jconline and see, my updates were fairly regular. As Clinton began to speak — an hour and forty minutes after doors opened and the crowd started streaming in — I started to chunk the topics into five or six graph break downs. I tried to mirror that while the e-mails sent with my snappy posts on twitter. What Clinton said, a little context and any crowd reaction.

    It was difficult, as you’ll see I noted in one of the twitter updates, to both be there and not be there. I was present, but I spent a lot of time basically taking diction and then trying to make it digestible, readable updates. While stream of consciousness might work for twitter, it wouldn’t cut it for the J&C. So I was using a skill I’m not sure I’ve ever had a chance to practice: I was both listening to what he was saying in the present and writing a story live about what he had just said while monitoring the discussion for what would come next.

    I’m sure my writing wasn’t my best work — for one thing I used the word crowd entirely too often, and most of the speech updates start “Bill Clinton discussed.” But I wrote fast, and I wrote a lot. And give me some slack, I’ve never — in fact I don’t think my news organization has ever — done anything like this.

    Twitter aside, my work for J&C was half live blogging and half writing for the newspaper audience online. All my work was funneled through my editor to be posted. So there was about a five-minute delay. But considering how furiously I was filing, I am glad he was there to read over my shoulder and relay any questions or fix obvious mistakes.

    As you can see from my Gmail outbox above, a few of my updates, especially early on, included e-mail exchanges with my editor. I talked to him twice, after I sent the first update and once immediately after I sent the last one. None of those updates, by the way, will appear in tomorrow’s newspaper. Some of the reporting may in another reporter’s story, but my entire assignment/direction on this, as taken from the budget, was:

    • After school lets out: Are people lining up. Meranda
    • At 7: An updates as crowd assembles. Meranda
    • Update from the scene as Clinton speaks. Meranda

    So there was a lot of figuring it out on the fly. And you know what, like I said, it was intense. But it was awesome! It was even quite a bit of fun.

    I don’t know if every event deserves such rapid-fire updates, but this was something that was changing by the minute early on, and which had a great deal of interest in our community. It’s not every day a president drops by small-town Indiana. I’m not sure how many page views we generated today or if that even matters. I’m not sure what part my updates played in any of that, but I hope our readers who were planning to attend, did attend or couldn’t attend benefited from the pretty comprehensive look at the day the former president visited our community.

    With that said, it’s now approaching midnight. I worked from 10 a.m. to 10:30 p.m. today coming off a 2 to 10 p.m. shift Sunday. I need to get in around 8 a.m. tomorrow to finish the AYP story for online.

    In short, though I’m pumped with all that journalism-is-alive adrenaline from my day, I’m also exhausted. I think it’s time to put the computer away and wind down from probably the most exciting day of journalism career to date.